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Customer reviews

Rating 4.8 out of 5 stars with 6599 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 6,599 reviews
  • Rated 5 out of 5 stars

    Excellent Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad excellent investment. I would recommend GEEK Squad to other customers. I would use it more if I wasn't so busy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has us covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the piece of mind that goes with this guarantee especially for a new tech user that is just learning the ropes for care with their tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection offered for all my devices great coverage

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    They repaired my headset

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful for fixing my stuff that gets broken.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good to just have

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with gsp even if youre safe you never know what else can happen in life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had an issue exchanging the product when is damaged, I bought more products for my boy’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool one. Good price and easy to carry .love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s protection plan on smaller appliances/gadgets is 1000% worth the value. I usually always buy it, especially if it’s an item I use often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use this but for the cost it sure is better than having to pay for another pair for headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my keyboard as I am 70 years old and have been typing since 1967 so me and the rolling ball do not mix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having protection. It makes me feel safe....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the Best warranty program around. I always get it for all my appliances and electronic devices.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thanks for taking time to share this with us! We appreciate the kind feedback! The peace of mind that the Geek Squad Protection provides is awesome. Please let us know if there’s anything else we can help you out with!

  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use when issue arises. Highly recommend to protect against failure or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for kids to use with their PC's. They love them and they are durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    razer keyboard coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing explanation and setup instructions from cashier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mojica61

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for the stuff that I got for my grandson to protect the mouse and keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refunded when product was returned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get the Geek Squad support. Needed to return item and I got my refund on Geek Squad as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy. Easily connects to Wi-Fi from a distance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security blanket if need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased the replacement service and am hoping not to have to use it. I am glad that it will be available if I do need to.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad helped me configure things

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely helpful with any and all questions that I had!

    I would recommend this to a friend