Customer Ratings & Reviews

Thank you for helping me get a wonderful headset they are perfect even till this day

Was decently priced, I was not pressured into getting it,, and I believe it's worth it. I have had this coverage in the past and I have not had any issues with getting stuff repair or replaced.

I said it before and I’ll say it again, Geek Squad is the best there is

If you don't use the item that much, then yeah you can skip out on this. However, if you're like me and use (insert item here) nonstop? it's gonna wear down quick. Since their policy is very forgiving, you could essentially unbox the item you purchased as soon as you get it home, smash it with a hammer, pick up all the pieces, put it in the box, and take it back and get either store credit or do a one-for-one swap and go about your day. So next time they offer this to you, really assess how you're going to use and abuse the item before you tell them you don't want the replacement contract. it's saved me more money than it's cost me in every scenario

Loved having this to protect my products. Easy to use.

This is not the first time I have bought geek squad protection, and I AM SO GLAD I DID! I bought it when I purchased my boyfriends Ps5 and it ended up coming in hand when his console eventually started getting older and messing up. I obviously hope I don't have to use it, but if I do, I know I am guaranteed great service!

I love the warranty through BestBuy. No fuss just bring your product,no box,and your receipt or online account and the return is quick. Definitely wor5h the cost.

It's a good service, you just have to remember. You bought it in the first place. So that if something goes wrong, you can use it

Got this for my husband who's a huge gamer. He absolutely loves it and the fact that he won't have to worry about stick drift with this controller!

I love these Geek Squad guys they are the coolest people on Earth

Got geeksquad protection plan for my headset and it came in clutch!! My headset broke and I remembered that i had the protection plan and it was so easy to go about getting it replace all they had to do is search my number up and go to my protection plans and give me a brand new one very handy for a low price!!!

Week squad warranty is the best to have reassurance for the given product is what takes me to Best Buy for my electronics alway

Anytime i run into a problem with my items you can always count Geek Squad has my back and as well as the best buy customer support!

I had to replace my keyboard and im glad i got the warranty. It was extremely simple to swap it out, maybe 5-10 minutes. Took it in, said its not working, got a new one. I ended up getting store credit because they didnt have the same model, but i got one that cost more and was on sale, which was within the limit of the credit.

I always purchase the Accidental Geek Squad Warranty on all my purchased appliances and electronics from Best Buy. I had several occasions that the warranty came in handy at a bad time; when one of my appliances broke down and model discontinued BB had a higher/better model I was able to choose from at not cost for replacement; when our 55" TV stopped working, BB was able to get that resolved with a replacement for a newer model, at no cost; a very highly rated Router purchased with the Geek warranty died on us at one month left on the warranty, BB replaced with a newer model because the old one was discontinued.

Replaced my headset same day with absolutely no issues

love it , it works great wouldn’t want any other mouse than this one

I love the protection warranties at Best Buy. They are fantastic. They are the best protection warranties out there today.

Very professional and knowledgeable! Would recommend for electronics!

They are always very helpful with repairs replacements and warranties