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Customer reviews

Rating 4.8 out of 5 stars with 6604 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 6,604 reviews
  • Rated 5 out of 5 stars

    Amazing Services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my broken items is very simple and easy to do I buy the protection on many of my items for this reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no reason to not use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome warranty service. the price is definitely worth it, and i don't have to worry about something happening to my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use this replacement but we still have plenty of time for an issue to occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and does it all!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great keyboard mouse combo. I got it for my dad and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checkmate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a better key board and mouse for our laptop and docking station. This was the right move.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    love geek squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad saved meeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad service in the past and had great experiences. Wont buy anything without it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a service plan for any electronics. Was able to replace a broken Xbox one under a warranty plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I’m backed by Best Buy should it stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to protect our devices with this amazing plan. Any problems I would be sure to always get this for my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad honored my warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are understanding, quick and extremely helpful.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Type good

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keybord type good Keybord type good Keybord type good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection because Best Buy makes it easy to exchange or return if there is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good keyboard would use itnagain and agian and agian

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take in a gaming mouse that had broken, and it was replaced in store. Can’t complain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this keyboard. I like how it lights up & with a few clicks can be programmed to light up using different patterns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend getting the protection plan, Best Buy is great with replacements and help with the equi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have added the geek squad warranty on almost all products and haven’t had any problems. Highly recommend getting!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this keyboard on my account so im not too sure about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Really easy to use and easy to install

    I would recommend this to a friend