Customer Ratings & Reviews

Fast service with attention to detail. Fast turnaround time.

Great work mouse. Comfortable and side scroll is useful

The agents are kind, friendly, polite and helpful. The service is awesome and they always take care of me. I get the geek squad service warranty on everything I purchase and have never been disappointed.

worth it if you have 2 devices you want to listen to.

This was purchased for an SSD. I do this for all my electronics and I am an Elite services subscriber as well. It is very nice to be able to get on the Best Buy site, login and start a chat with a Geek Squad agent to resolve issues on my 4 PCs. When something requiring them to physically work on a machine happens, I make an appointment, take it in and its either resolved while I wait or I come back a day or two later, and its covered in cost of the elite subscription. For me, it makes total sense to have that peace of mind. Lastly, when you are considering a purchase, its great to get on a chat session and ask them the pros and cons of a purchase. My last was a color laser printer and upcoming will be a heavy duty (gaming type) laptop for design work. There are details they provided I would never have known.

Great product warranty for my headset got the 3 year warranty always get the warranty on electronics

Attached the USB dongle to my PC and got everything set up and running and have been using this headset for a few days doing some heavy gaming sessions and I have zero complaints. Friends say they can hear me crystal clear and the game sounds are perfectly fine. Battery life is amazing! Great job Razor! Since these headsets can be problematic, I purchased the Geek Squad extended warranty but hopefully I won't need it.

The headset is a good brand but over time the mic doesn’t work and it ends up not being able to mute or anything be gentle with the Bluetooth connector because it may bend in half

Lover this keyboard!!!!! Used this servece before. Always stisfied.

The geek squad protection plan is a must have for anyone who uses their devices heavily and has experienced device failure in the past. Since discovering it, the plan has been an amazing insurance for those devices that get the most use, and I'm glad I have it, as it's saved me a lot of headache. I'm always satisfied with the service I receive from the geek squad and it's a pleasure to deal with them. I would not hesitate to recommend the geeksquad protection plan to anyone.

The Geek Squad warranty is awesome! I also purchase it anytime it is offered on a product I buy. From Xbox controllers to air fryers, I have purchased the warranty for each item I buy. If I ever have a problem with something I've bought, Best Buy is quick to make me whole again and fix or make right whatever it is that broke or quit working. I've never had an issue with them not wanting to honor the warranty. They've never given me a run around or tried to get out of honoring the warranty like some other companies I've had problems with in the past. You will not be sorry purchasing this additional warranty if it is offered.

Make sure to or for the extended warranty. Better to have it and not need it than need it and not have it!!!

I work long hours and unfortunately have to type a lot. This keyboard helps me do it without my hands/wrists/joints hurting too much

This was a great standby keyboard and mouse. However, replacing batteries was getting to be a pain. For the price, it was ideal.

Always very helpful to have the option for tech support. I usually purchase the 2-year replacement option in case any of my devices break after 1 year.

Super simple, easy and fast, they never disappoint, the best.

Never any issues with Geek Squad. Always recommend having them. I surance is great.

Es excelente. Lo uso a diario y nunca ha dado problema. Lo recomiendo

I use it for anything like hardware or software problems, the warranty is a pace of mind

i had a problem with my speaker and i had a warranty with it also which helped me so much that i got a new replacement, i was also given a option to pick any other speakers that were around the same price, i was offered a shipping to my house and i got my speakers in 2 days