Customer Ratings & Reviews

I never liked using the mouse on a laptop. Love this set. I do wish the keyboard was not as long

Good for you and for me to use this in case of any faulty damages or unrelated things that can cause damage to your equipment for you to return and get your moneys worth.

I work long hours and unfortunately have to type a lot. This keyboard helps me do it without my hands/wrists/joints hurting too much

I bought this because of the key feedback and the keys weren't extra loud. I have a baby and my OG keyboard was just too loud. The wireless functionality is great. The light features and different profile sets offer a great experience if you play multiple games. The build is solid and sleek. Overall a really good keyboard.

Has always been a super reliable replacement policy

Although it's usually the best advice to avoid product warranties, I've come to love Best Buy's Geek Squad service. I've easilly replaced several tech items that've malfunctioned soon after the manufacturers warranties have run out. Normally I'd be stuck with a broken and useless item, but instead I just walked into my local Best Buy, handed in the defective item and immediately received a brand new replacement. Quick and very easy.

worth the 10$ if my mouse ever breaks i can return it for a new one.

Excellent customer service, and quick responding to product issues.

My sister loved the keyboard so much and she’s happy with the lights

I am a user of mechanical keyboards and this keyboard seems very good for those who need a good quality product without spending too much.

Really great services highly recommendable thank you so much geek squad and best buy

Truly worth the extra cost! I previously bought a Microsoft Mouse/Keyboard combo (Wireless Desktop 850), and didn't purchase this extra protection. Within 6 mos., the keyboard letters began wearing away and the mouse began to malfunction due to a bad USB receiver. Too late to return, so I was faced with purchasing new equipment. Had I bought this warranty, I would have simply brought it back to Best Buy and received a replacement. I'll never make this mistake again.

I don’t think the warranty from Best Buy is worth it anymore what they do now is go threw the manufacturer first never using your Best Buy warranty unlesss it goes longer than the manufacturer which these days is 2 years and if your product doesn’t have issues within 2 years it most likely won’t and will be outdated with these fast advancements

Great product warranty for my headset got the 3 year warranty always get the warranty on electronics

I absolutely love my keyboard. It is so pretty and love the lights

I get the GS plans on everything i can, when i can becsuse i know ill be covered. If it cant be fixed, itll be replaced. Its such a nice feeling to know that youre protected no matter what!

So far so good. Have not used it yet just trying to learn everything i can

I usually avoid extended warranties; many companies use them as a way to further boost profits by charging more than they expect to pay out on average. But Best Buy has very good replacement policies and especially on some products which may have a higher risk of damage or are expensive to replace, I usually do get the warranty. I've made use of the warranty once or twice. Biggest problem with corded headsets in the past has been a wire coming loose somewhere in the cable; then it doesn't work right. If you are careful with them they last a long time, but accidents do happen. I went with the warranty.

The Geek squad services was very nice and professional.

Make sure to or for the extended warranty. Better to have it and not need it than need it and not have it!!!