Customer Ratings & Reviews

They have installed screen protectors for my phone and alliwed me to exchange damaged items within warranty quickly. I appreciate that they are quick and helpful.

I always get protection plans for my electronics because you never know when you might have something in need of repair. I've had to use a Geek Squad plan once, though not a replacement, and they were quick and very helpful at both diagnosing and helping to fix the problem!

All considered this keyboard and mouse lasted as long as expected, would definitely recommend the protection plan.

It's been flawless since the day it's been connected. My son's able to do everything he needs to... And then some

For electronics, always always always always always get the warrantee

They’re very experienced they know exactly what they’re doing and they’re good at helping people to get to navigate through what they need to to get it fixed

What's there not to like about geek squad service. I get geek squad almost on every single product I purchase. Actually I go to Best buy over Amazon just sometimes to take advantage of the geek squad. There's something very satisfying knowing that your products that are usually expensive electronics are covered under a warranty. Not just any warranty The geek squad warranty is one of the best out.

Worth every penny to get the protection and peace of mind.

I always buy geek squad protection on open box items as well as computer accessories.

Great service call as needed or you come to the store for repairs or just helping figure the item issuez

Geeksquad agents were always so friendly, I never had any problem with geeksquad service in any Best Buy store (I went to 4-5 different stores and had service). And because of how smoothly services are, I always recommend my friends to purchase electronic devices from Best Buy and then purchase geeksquad plan rather than anywhere else

Honestly they helped so much and they are so nice which made the encounter very good. Overall I got the issue that I had solved and felt good after the encounter. Also an additional note is that they didn’t make me feel like an idiot during my interaction.

Love this service knowing my electronics are protected is great peace of mind

All my stuff lasts more that 2 years so, thank goodness I never had to use this lol

The replacement plan is a great thing to have. Especially when you want to save money.

I purchased this for the peace of mine and it is indeed a great value for the price paid on the key board.

Great value. For certain equipment I always buy the extended warranty from Best Buy. Geek squad rocks!

This was a great standby keyboard and mouse. However, replacing batteries was getting to be a pain. For the price, it was ideal.

Amazing customer service John was really helpful with everything and the keyboard works great.

I generally take very good care of my items, but having this as an option is great when other people don't really take care of my stuff.