Customer Ratings & Reviews

Any issues I've ever had geek squad as been there with their great customer service and any questions they got got you

Not really sure why I need to review a protection plan… When I buy any electronic device I always purchase whatever is asked from warranty, protection plans, etc. I always think, do I want to pay full price if there is any issue with my device? or have it replaced or repaired at little to no cost. Trust me I rather save money then to have to pay full price again on certain electronic devices.

I really love my ssd card. Its fast and very efficient at loading up games on my ps5. The installation was so simple. The price was fairly marked and i have no complains. Will rate a 10 out of 10 would recommend to friends and family

Had issues with 1 of my controllers they replaced it after a year with no questions. Highly recommend

Did their job. were nice and friendly, direct and too the point.

Peace of mind on your product being covered in case of an accident.

This has been a life saver. When my son broke his last head set. He had 2 months left on his warranty. The crew at Howard close to McCormick totally got me set up and we’re very professional.

Hopefully I won’t have to use but if I do im ready!

Love it..come in handed. We purchase another one if i have too

Its a really great keyboard. Especially if your system has the Corsair virus. The keys are responsive and clicky without annoying everyone around you. i actually took this to work and use a 65% for gaming.

I rarely buy any hardware without the service. If I have a laptop become a lap drop on the way to or from Court, if it flies off the top of my car, if it endures my sloppy coffee consumption over its keyboard . . . it's replaced automatically, my awkwardness notwithstanding. Good stuff. Ethically, I refrain from taking advantage but it's saved me a buncha cost at least half dozen times with laptops and other gear.

Works as expected no issues using these, no issues connecting

Nice product for the tablet. This keyboard gives you everything you need for the tablet

Replaced my broken headset in a timely manner. Offered credit towards another headset in value of what I paid for them. Definitely worth the purchase. Got geek squad on my new headset as well.

I purchased a two year protection policy because it’s the smart thing to do! Best Buy basically covers everything that would ever happen to the product and it was only a small percentage of what I was going to pay! Now I don’t have to worry if it breaks. Easy decision

Excellent Service Guarantee - As a small business rely upon efficient and timely technical support and f/u. Best Buy Geek Squad 2 Year Replacement Plan deserves an A++++ because they contribute to our office efficiency with their professional f/u with time saving decision making for products purchased through them.

Bought this to support my daughter heading off to college. Hadn't had to use it yet, but it's nice knowing if we do, you guys are there. Gives Dad a piece of mind.

Wow this keyboard is great. Takes a little getting used to seeing as how I’ve always used a full sized keyboard. Key action is smooth and precise. Icue software is a bit wonky but what specialized software isn’t so I wont knock a star. Would buy again if I had to.

Always gotta have protection for your devices! Geek squad makes it smooth and easy to get your item replaced or fixed

While expensive, this gave me 20% off what Apple store would have charged for replacing broken screen. Because contract between Apple & Best Buy says customers can only check in an Apple repair with a Best Buy employee who is officially certified to REPAIR apple products, if that person isn’t working or in the store, customer is denied an appointment even to drop off the item for repair.