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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6618 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 6,618 reviews
  • Rated 3 out of 5 stars

    Keyboard issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space bar and enter key on the #pad always get double or triple entered when clicked only once

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the design of the keyboard looks a little bit basic.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    xtnd'd warrenty conundrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels safer than not getting it, if I didn't get it, probably going to wish I did. I got it, will most likely not have to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    xtnd'd warrenty conundrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels safer than not getting it, if I didn't get it, probably going to wish I did. I got it, will most likely not have to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    xtnd'd warrenty conundrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels safer than not getting it, if I didn't get it, probably going to wish I did. I got it, will most likely not have to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cost to High

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being headphones I needed an extended warranty due to issues with other brands in the past. The cost of the protection is higher than competitors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome product, easy to use and got the job done. Will buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this right after I bought this. I wanted one that had a built in rechargeable battery. Never used the geek squad service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Works for the most part

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done at protecting most devices better when it’s adh

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek sqaud only options upgraded service fixed mys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the geek sqaud as everything is the oligarchies chinese junk. The drive only had one option connect to internet. Obvoiusly the oligarchy has to have every app device data mining for them. Thats why i thought i purchased geek sqaud. However they were useless. The lady gave me just 2 options . take to store hundreds if miles away or pay someone to come to put files on my drive. I told her many times i would never pay to have someone put files on a drive and i only needed it installed but she kept saying put files on drive. I also asked if i could just format it get rid of data mining program. She would answer no other questions just the 2 options. So i said i want to return it. While i was waiting for phone transfer i formatted it and was putting files on it by the time next lady got on phone. I of course voiced my frustrations and somewhere along line she hung up on me. Ive put 3 terabytes on drive and it seems to be working great. I may have had a misunderstanding of what my warrenty covered so i leave them with one star. I dont think that lady knew anything more than to upgrade your services. Maybe no technical advice was covered. I sure did not get none. Id still recomend as returns can be a hassle but not sure how good they are at that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unknown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assume this replacment thing is for a specific item I bought. Maybe my computer. Since I haven't had to use it, I can't really rate it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad is meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is alright but i don’t use it often since i honestly don’t need it an can probably get it repaired for cheaper

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Who

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it so I can give a real review. Gonna stop purchasing these plans, its a waste of money for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have sern more intelligence in a jackasd I will not be back and will not recommend you. Too bad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic but useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made but very basic but i guess you get what you paid for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Board

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection but the item is great and hasn't needed replacement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You shouldnt have to gamble on quality goods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It replaced the broken speaker so i guess it was worth it but the fact that you can only use it once somehow feels like a scam

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright for use definitely not enough desk space

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was ok set. It worked good , but it last long. I have already replayed it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service can go either way. Often, and especially in store in Portland store, it is very good. Online..not so much.

    I would recommend this to a friend