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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6618 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 6,618 reviews
  • Rated 1 out of 5 stars

    GEEK SQUAD WARRANTIES ARE TRASH!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst replacement plan ever, after a year my son went to replace the mouse cause it was not working and was not even accidental it was malfunction and the guy there said that this plan is not even with the store or the geek squad like it said on the description, it was with the company (razer) and they just give him a credit for less than half of the regular price of the mouse cause it was on sale and i have to put the difference for a new one, so basically i waist my money on that insurance it is highly recommended not to get any of this extended warranties for the geek squad cause is a waist of money...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Protection warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flexibility on protecting your purchase gives additional security

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not know till I use the service but I have not used any of the Geek Squad Services on any item bought from Best Buy yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be aware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U return something u lose ur money every if it one day over 15 days return period

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to buy stuff at Best Buy also the warranty on stuff I buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranties are just a good to have for the unexpected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse and key board. Still working. My son love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t give a true rating of any kind because we returned the item this was for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had a need to use this yet so im not sure what it'll be like.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wasted money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad member looked at my portable hard drive said he saw no files on it, recommenced I send to Western Digital maybe they can save the files. NO use at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan was purchased and havent had to use it yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    warranty is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is good have all my products that I buy from Best Buy under it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if it’s needed lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I would use but just in case I guess it’s decent

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok if you need it, really not necessary though....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it better be there when I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should be included, we'll see how long product lasts

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice game service by Best Buy geek squad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hello okay service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average service sometimes they good sometimes no good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for everyday usage. A little noisy though for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Read the fine print. Only covers the unit once.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It must be in the fine print but they only honor this once. If your keyboard breaks again even if you purchased a 3 year extended plan it does not cover it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good at first but then didn't want to work

    I would recommend this to a friend