Customer Ratings & Reviews

As with all extended warranties, they're useless until the product goes down & then it's worth it's weight in gold!!

I got it by mistake, so kudos to geek squad the deserve a shoutout. Keep on Geeking

Easy to use and replacemnt was issued with no issues

I always buy the Geek Squad accidental protection and have used it several times

Best customer service for insurance company and agents all time everytime I come if it’s product issue they fix all the way and smiles and great customer service

Have not had to use the warranty yet but so glad I have the peace of mind knowing I have it if I need it

I always buy device protection. It is a lifesaver on every purchase.

Highly recommend the protection plan, anytime I have issues with a product there’s no problem at all to get it swapped for a new one

Best buy warranty is a must have. I always get it on my products. I have never had any issues with using it.

Saved my butt from having to shell out big for a replacement

This review covers 1) the physical drive, 2) its performance, and 3) Western Digital's warranty service (Easystore is a Western Digital line for Best Buy), 4) miscellaneous items: 1) -- The drive feels solid. -- The USB cable is 16" long (or short, in a manner of speaking). If you want a longer cable, then you will need a "Micro B" connector for the side that plugs into the drive. The other end of the cable will likely be "Type A" or "Type C", depending on the port on your computer. -- The drive gets warm, after long periods of use -- but not hot. 2) -- The drive writes at 115 MB/s. I have not tested the read speed, but drives are normally as fast, or faster, at reading. -- The drive has a tiny, but rather bright light on the side where the USB cable connects. The light will stay on solid, when the drive is idle. The light will blink, when the drive is busy. I have not yet discovered what the light will do when the drive sleeps. I suspect it will go to a slow blink. 3) Western Digital makes warranty claims a nightmare. So why did I purchase this Western Digital drive, knowing the drama that awaits me if the drive should fail? Their drives are reliable. So when Best Buy put this one on sale, I purchased it. If I were rating this drive only on the warranty, I would give it 1 star (or zero, if that was an option). Western Digital can give a lifetime warranty, and it is meaningless if you have to part the red sea to get a replacement. 4) -- Some folks have stated in their reviews that the drive comes with a proprietary cable, and it is short, and cannot be replaced (because it is a proprietary cable). Yes, the cable is short. No, the cable is not proprietary (see #1, above, for what to purchase for a longer cable, and make sure it is 3.0 (or higher) rated). -- Some folks are complaining that the drive is very slow. That is likely due to them not providing adequate power to the drive. They might be using a HUB, with another self-powered drive, or charging their iPad, or running a USB powered fan, etc, and that will cause the drive to slow down, or become inoperative. -- Test your drive during the window that Best Buy will take it back. If you give it to someone as a gift, and it turns out to be a dud, then they will likely have a hard time dealing with the warranty. If the drive is loud, or vibrates more than ever so slightly, then return it to Best Buy while you can. Cheers!

These people are great and with very little wait time compared to Apple stores.

Convenient and have not had to use yet but will come in handy over time.

So I used to have a smaller desk and got myself a *mini* keyboard to use on that desk. After some PC upgrades and a larger desk, I wanted to go back to a full keyboard. I spent some time looking online and walking through the store but kept getting put off by the price of these $100+ keyboards. I already had a $90 mini and while it was cool with the RGB I couldn't figure out the price. I was just about to give up and stay with my smaller keyboard and I saw this on the end shelf. I was like no way a full keyboard with RGB is going to be $35. I checked the reviews and saw that it was highly reviewed but I know that you can only trust reviews so much. But with the price I decided to go for it. I can honestly say that I am so impressed by this *cheap* keyboard that I am taking the time to write a review before I start my gaming session. The keys feel responsive, the RGB with the "AI reactive RGB" is wonderful, and everything just meets my expectations. Highly recommend this over spending about $150 for a different company full size keyboard because they have some fancy logo and probably got exposure by sending them to Youtubers to show off.

As someone who buys Pre-built gaming PCs, i have to aay this is a must have if you arent texh savvy. A new pc i bought was DOA and they fixed it within the same day.

really good and easy warranty they look at the item and tell u alll your options in detail and its great

I always purchase the Geek Squad Protection with all my tech purchases. It has been used several times in the past.

Great price for this keyboard would recommend this for those not wanting to spend alot of money.

Fantastic service. I'd marry it if I could. In fact, I think I will

They are really great and knowledgeable. Fixed my product the next day!