Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6618 reviews
(6,618 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Think again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, I haven't even had it a year and the mouse has gone out. I am so frustrated because I have only been using a little while.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
don't trust
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this item right here item never came through and it sad a million-dollar company can't do anything believe this is a scam
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
TERRIBLE KEYBOARD DONT BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard is terrible, every time I try using it turns off and I have tried fixing it but nothing works
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Previously sold but listed as new.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy sent me a refurb when I ordered a new one. Box was visibly opened previously.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made an appointment for battery replacement 3 days ago, and then they told me they have no parts, but not before they took off and broke my screen protector, disappointed
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
So far so ... Oh ...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dead in 10 months on a NAS media server. The 4TB Passport drive still working after a year. This one started slowing down and finally gave an IO error during an NTFS reformat. RIP
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Fragile
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the extenders broke 3 weeks after use. I tried to fix them with superglue but nothing else. if you got a big head don't buy this. Save your 50 bucks for something sturdier.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Gabe. Thanks for reaching out about this. I'm sorry to hear that this didn't work out as expected. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Waste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete waste of money. Started malfunction in 2 weeks and stopped working in 2 months. Also the scroll wheel is stiff and slippery.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not relieable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not reliable. Very soon after purchase the computer has not been able to recognize the disc. Yu have to try several times and be lucky.... Not god
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Hardware issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.mic will randomly stop working, no matter how much you baby it, don't fall into the trap of this headset it will fail you in the end
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Bedt buy should die
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lack of delivery services you guys suck you guys should actually get sued
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
2 are dead on arrival
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ordered 4 for my NAS. 2 are DOA. WHAT MORE NEEDS TO BE SAID.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Died two weeks after support coverage ended.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had GSP and this thing dies 2 years and two weeks after I bought it. It was fine until it wasn't.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Scroll stops working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only used one month and the scroll already stops working. Disappointed.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Powerful and cheap but lots of problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hot loud green screen of death . Sudden drop of frame rates 100 more for a2070super
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for reaching out to us about this. I'm sorry you're running into issues with this computer. If you recently purchased this and are within your return policy, please head into your local Best Buy and see if we can swap it out. We'd definitely like to look at it either way. I hope this helps.
You can find information about your local store at www.bestbuy.com/storelocator.
Rated 1 out of 5 stars
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad sound quality. Broken sound after a month of use. DON"T BUY
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trash product. Mic barely even works. Do not recommend.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Installed 1/6/2021. Stop working 2/23/2021!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend