Customer Ratings & Reviews

I love shopping at best buy! THe customer service, geek squad, and employees are always very helpful when it comes to returns, questions, or shopping in general. I have never had any problems returning an item in-store or online, they have always been exchanged for another item or replaced!

I've always purchased Best Buy's Geek Squad Protection Plans on any high value item or item(s) I feel would be prone to damage whenever purchased from Best Buy. Most of the time I don't have a use for this warranty on the devices I get them on but in those times where my item went defective, it really came handy! I highly recommend Best Buy's Geek Squad Warranty!

Warranty is always nice to have. Especially on electronics.

This is the most colorful keyboard I've ever owned. Please tell the sales person that the keyboard came with the unit, so I didn't have to buy an extra keyboard.

Always a good choice to add this better safe than sorry

My son requested this keyboard. It works as it should, He’s content with it but is already ready for an upgrade

I picked this combo up because I was starting to go back to the office, and I didn't want to take my MX keyboard there in case it got lost or stolen. It definitely does the trick, syncs fast to your computer, and both mouse and keyboard are very responsive. The keyboard may sound clickier than I'd like, and the mouse smaller than I'm used to, but definitely a good purchase for what I need.

It's better to have and not need to need and not have as I like to say. If you buy an item and it craps out in a short period of time after the 30day in store receipt period at least with the protection plan you can still get it repaired or replaced and that saves you extra money from buying another item because of a failure. I have only had to use a warranty once so far and thankful I had it.

This is great if you are worried that your item will break within the first couple years of use. I for example go through computer accessories within the first 2 year usually and with GSP you can return the item and get a new one.

So helpful and so kind to offer this service to customers!

They Provide the best service and always are helpful in problems relating to damaged products, repairs, and warranty issues. Not once have I had an issue where they couldn't come to a solution to my problems, Having Warranty with Geek Squad is A MUST.

awesome!!!iopjjbopgrjobjgobjgohghkbgkhgkbgkbgkbgkb

Thankfully I haven't had to replace this keyboard. But I did buy this geek squad replacement plan. The cool thing about this plan is that I bought it for a small price, and if it stops working they will replace it. I bought this keyboard a while back and I use it daily and it still works like the day i bought it. The keys are smooth.

They helped us replace the item in store. The associate was attentive

Everytime I have used the Geek Squad they have never disappointed. Very knowledgeable.

Pretty great service that they provide I’ve dealt with them about a controller and it was a smooth process

Purchased 2 year insurance for gaming headset. Last set did not, and had to buy new headset. Could of been replaced or fixed if purchased for first headset.

Geek squad is always very helpful and knowledgeable and back their products and services.

Genuinely one of the best gaming mice to exist. It's light, comfortable on the hand, and holds a reasonably long charge. Only slight downside is the micro-usb port, but I can look aside that because of the other benefits.

Super useful benefit for shopping with Best Buy. Recommend on most items!