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Customer reviews

Rating 4.8 out of 5 stars with 6584 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 6,584 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Highly recommended

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to swap your item out for a new one if it stops working is just too good and I have yet to see a superior plan from another retailer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My steelseries apex 7 tkl broke after a few months, and I had this warranty. After going to best buy, I was able to exchange my broken keyboard for another one. I highly recommend buying the warranty if you are not confident with the lifespan of your product and want some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was able to replace my damaged VR. People are friendly and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're awesome and quick.on my products I really like their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure to protect your purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I think geek squads protection is amazing. I've had multiple devices with it, especially my headsets for gaming. I've had them randomly break or things happen and the service has been nothing but perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech keyboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for one of my granddaughters to use with her Ipad while at college starting in August of this year. I purchased a apple magic keyboard but she didnt like it so i got her this and she likes it better than the apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound & safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always opt to purchase the geek squad accidental replacement. You never know when something might go wrong and end up damaging your item, so knowing I have two years guaranteed replacement, it's a comforting worriless thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geek Squad Service they ask what's wrong I tell them, they replace it. done ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You're paying for Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever have that "I'm not 100% sure" feeling when buying a product, don't hesitate to front the extra few bucks to purchase the 2-year protection service. The service is phenomenal and has saved me in the past when certain electronics started malfunctioning after an extended period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes! Always worth the extra money. You get what you pay for. These guys help so much!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works just fine

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine, bought for my mother so if was a perfect value for her

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth depends on you needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worth it if you can’t get the same level of protection from the manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get a warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty’s are great to have, usually claims are very easy to make.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Waow!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it ever breaks I can just bring it back and get it replaced, it's quite shrimple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for electronics, geek squad makes it hassle free and fast when you need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended service experience A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop this on anything over 100 bucks when it is offered. They replace or SWIFTLY repair your stuff. You have access to tracking and repair status through the whole process. They do not have people behind counters waiting to argue with you, they take care of you. If you are a senior or not tech savvy this is a MUST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth spending an extra few dollars to have a hassle free exchange if broken or defective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. Had to buy a pair for myself. Comfortable. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, heavy clickety-clack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, clickery-clacks are incredibly satisfying. Very responsive. Makes all the difference while gaming. Also makes marketing in-game much easier.

    I would recommend this to a friend