Customer Ratings & Reviews

Can never buy anything without that geek squad protection plan!

Best Buy's protection plans are affordable and easy to use.

I always get the accidental protection warranty when it comes to items like these especially with younger ones you just never know and they have saved me a lot of money over time..unlike the other store warranty you can exchange in store others want you to ship out your items which is a big headache.

I have purchased the geek squad warranty for other products . When I needed to use the warranty , was very satisfied . Product couldn’t be repaired, Best Buy replaced with similar item . I did have to pay price difference since not on sale . But much better than buying it again .

If you’re one of those people that think is just waisted money because you’re always taking good care of your electronics,accidents happen when you less expect and if you don’t have the right protection you’re wrong.

great very helpful and fast! didnt wait in line too long and got my questions answered

Honestly best buys fix or replace warranty is incredibly straightforward and honestly very good. I've had no issues with it yet and it's flexible while maintaining good service which is hard for a lot of warranties to do. The downside however, is if you start breaking your devices constantly it's gonna cost you a lot. But that's an issue that you have to fix yourself, not best buy. This warranty is specifically meant to outlast the manufacturer warranty and MAYBE, on rare cases of accidental damage or just straight up laziness, be easy to use to get an instant, no fuss replacement at your local best buy store.

Always easy to exchange broken mouse. .

Been preaching this to my friends that they need to buy from best buy and geek squad protection so they can upgrade in the future for a discounted price getting in store credit from an item.

GeekSquad is responsive and helpful! They helped with setup and answered all questions I had.

We use these for our whole company, no problem and easy to pair!

I never really had to use it but every time I go into Best Buy and speak with anyone in the geek squad always super friendly, super helpful very knowledgeable and great customer service

I don't foresee the probability of something to go wrong and needing the Geek Squad to work on this. I bought 2 - one for me and one for my daughter. With the 2 year warranty on both of them, and the Geek Squad's proximity, I think that it is well protected for any of those "Oh no, nothing can possibly happen ."... moments! There's no Murphy's Law worry....???

Always very helpful. Anytime I have a problem it’s guaranteed I get great service !

Love the replacement plan!!! Saved my behind so many times and it’s so easy to use! Just bring your items to a cashier, give them your number to look up the warranty and if they have the same item in stock u get a replacement on the spot no cost. The best part is you can purchase the plan again on the replacement item.

Great keyboard at a really great price. Recommend Best buy for any computer needs.

Just needed a cheap keyboard for our server PC. This definitely held up!

They replaced what was needed whenever I needed it

Great people behind the counter. Im glad theres such good service

I have not needed to use this, but I'm glad I have it if I need it.