Customer Ratings & Reviews

The keyboard is good enough. No issues and I’ve had it for awhile now.

Glad they offer this service because things break even the quality things

I will always recommend this. I never purchase anything with out it!

Best Buy's Geek Squad Replacement Plan is really great! I've purchased it on so many items over the years and whenever there is an issue, it's usually a quick replacement of the same item (if available), if not, then it's an automatic store credit or gift card for the purchase price of the defective item.

Great Quality surround sound. Came in clutch when my headphones got broken.

I’ve always had a good experience with Best Buy and geek squad. I will say this headset in particular has some issues with the cord. It’s detachable which is fine but I have replaced it two times because the audio goes out in one ear. The new cord fixes it , but I may return it if it happens again. I appreciate being able to pay for additional coverage for situations like these.

I haven't had to use it yet because product is brand new but I've used them in previous situations and they are quick to take care of the problem

Glad I had it for when my space key stopped working but even tho I had a year left on it I had to repurchase for the replacement keyboard.

What can I say. It's a Kuerig. Works as it should and has for a long time. The LCD screen did get a vertical line through it in just a few months, but really hasn't affected the use. Good product that I can recommend. You can set an auto on/off times and temperature. Bought a pot for use of Pods that it supports, but this never really caught on and the pot (yes made for this model) never got properly recognized by the pot. Still use it anyway. Can blame the make for what could be a pot problem, mabye? However, that and the screen issue loses a star. Overall very happy with this.

It's great to know that I have this service available if I ever need it. Tech stuff is not something I am good at.

I would be fast to recommend this to anyone, especially when it’s for 2 years or more. Mainly for people doing a lot of moving or people prone to spilling things or people that have playful pets.

I was able to get a replacement with no issues and the staff were very friendly and fast in resolving this.

is in good conditions I recommend it. If low on money this is a bet.

Glad i got this protection plan, helped me when my headphones had problems or if they broke. I buy this on all of tech that i buy

Glad i got this protection plan, helped me when my headphones had problems or if they broke. I buy this on all of tech that i buy

This keyboard gives you the correct amount of clicks taps that we like to hear from the build your own keyboard but it’s pre made.

Haven’t needed to use it so couldn’t really say. Typically I don’t opt in for accidental because I have no kids or pets.

I legit do NOT buy products WITHOUT Geek Squad's replacement plan. This thing gives me absolute peace of mind on any product I decide to pick up knowing that I can walk up to the store nearby and get things handled if something goes wrong. Highly recommend; worth the cost!

Good price for peace of mind. Definitely worth it.

was a great set just didn't work for my PC i would recommend making sure your PC can meet the requirements