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Customer reviews

Rating 4.8 out of 5 stars with 6585 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 6,585 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this service. They are knowledgeable and reliable ! It is also at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The girl that helped me with returning my sons headphones because they broke.. was so nice!! She made the transaction so smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my STEREO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they installed my stereo and never had one issue. everything was done the right way the first time and made sure that i was updated during the whole process of the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent keyboard!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality keyboard! I’ve had it for a couple of years now with no issues!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I never skip this!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Must have, why pay more for repairs when you got Geek Squad Protection. It is a no brainer in most purchases.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    An excellent idea

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to just take your device back and get a replacement after months or a year of wear and tear and errors is well worth the cost. You're buying peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I have this Plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had some problems with keyboards in the past, so I made sure to purchase this Plan. It's a good thing I did because I had to replace my keyboard in less than a year. It was hassle free and no questions asked once the tech hooked the keyboard up to his computer and couldn't get it to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my son's keyboard with this one. My son says the keys are cool. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for everything. I will never buy something without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, always good to have a warranty for life's accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Key board

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice piece with ease of use. Help ease the task at hand and also the love the construction which both sits well on the table or desk and does not wobble or distract from smooth movements or motions in doing the daily tasks needed . Multiple users of different age group with no complaints. Will purchase again if needed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device arrived on time in full working condition, had no issues with it for almost a year until connection became loose do to constant use and movement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always helpful with whatever need i have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so friendly and nice. I cant believe how fast they were able to get more order after purchasing online for pickup!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , had for 4 months now strong . Definitely Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! When I purchased a wireless keyboard (in particular, so I could quickly key in text responses and email answers, rather than the letter-by-letter smartphone keyboard pecking method), I also bought the Geek Squad Coverage -- which I consider a wise, reasonably priced, part-and-parcel associated purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is always a good idea to have protection on your product in case you need to replace your product. Thank you and keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad 2-year replacement never let me down when I had a problem with any products I just called and follow all directions and my product was replaced with no issues so I do recommend this plan or products because you just never know what might happen with something so you always wanna be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for kids school laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got geek squad on all the laptops we use for school. I’ve already used it once durning fall break. We thankfully got our computer back just in time before school started up. Due to pandemic we were without it for a little over 2 weeks! Hopefully next time it will be quicker but they fixed all the issues with no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek Combo for Everyday Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great everyday keyboard mouse. Sleek and slim and does not get in the way. Very responsive. No backlight though, but I don't need it most of the time.

    I would recommend this to a friend