Customer Ratings & Reviews

No complaints, very product, very happy with the item

I have yet to use this aspect of my purchase but i have had great experiences with Geek Squad previously with a laptop.

It’s a good peace of mind to have. But definitely try out the item in store or before hand. So you can know for sure that adding the protection is worth it. They allow for return with all your money back and it’s amazing if you run into any issues or just want to replace the products being covered.

Nice keyboard and mouse only used it a couple of times but now I can passed it on to my son

Great product and the best for being able to bring my expensive products in for repair

The price is really good and the product itself is just better if you’re doing any type of office work or work from school!!

value good, good for protection value of my purchase

Recently, my son bought a computer but we couldn’t get it to work. Geek Squad came the next day and fixed it in 15 minutes!!! My whole family just loves Geek Squad! We have used them multiple times and every time they fix the problem. You should definitely purchase Geek Squad when you buy anything from Best Buy!

Geek squad protection is a life saver and really adds value and a safe feeling when buying tech

Quality keyboard, with all the tactile features as high end competitors...(here's looking at you razer and corsair), and all for less. Red Dragon is making a name for itself. You won't regret this purchase and if you do then you can always spend more on said competitors.

The best wireless headset I've owned, battery life lasts all day. Easy to set up on my pc and ps5. A little uncomfortable if you have a big head like me, apart from that its perfect.

We never needed this until it was almost expired but we did use it recently. They were very helpful in helping us out with my Son's gaming PC.

Very good team I love the fact how Best Buy took care of me when my refrigerator broke down, they replaced it with a brand new one

Would not have the product without the Geek Squad. Grandson is not that hard on the keyboard, but, just in case it is covered.

Having a 2 year accidental geek squad replacement policy is great peace of mind. Although I never had to use this, it is great to know it is available if there is an issue.

i’ve had a lot of things break on me, so i feel an assurance with this

Great for the price point but would do better with metal parts on the headband. The plastic ended up breaking after about a month but i do have a somewhat big head only reason i don't rank it lower. But the mic quality and sound are A+ for gaming headphones at their price.

Haven't had to use them with this purchase yet, but just knowing I have them on standby is all the piece of mind I need.

The protection from geek squad is the best thing in the world. If it doesn't work anymore- you take it right in and boom, you get new- no questions asked.

Amazing service quality. Very fast and reliable. Love it