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Customer reviews

Rating 4.8 out of 5 stars with 6588 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 6,588 reviews
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guaranteed if anything were to happen to it they would replace it with a new one! Im glad i got the coverage incase of an unprecedented accident!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad way better than apple , at a better price, service, and personality, they repair fast and with out hassle , if you need a geek squad Best Buy is the number one , the price is right , everything is perfect, purchase from Best Buy add the insurance, and see for yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my headsets got damaged. Luckily I had the geek squad replacement and was able to exchange the product for a brand new one. The only thing is when you get the new one you have to get the protection again it does not roll over. Still worth it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for any device you get. When you break down the price per day or even the idea of what it costs to replace a device in this similar situation it is a no brainer. The accidental part also really helps with kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard and mouse has been easy to use and install. I recommend you keep your wired mouse and keyboard around for when you pc locks up and you need a wired set to get into

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on top of it. Great service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommended!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy Geek Squad is awesome and a must and I must say that the Hammond, LA location employees are the greatest!! They go above and beyond to help customers and get you the products and service you need no matter what. An excellent staff!! Thanks BestBuy and especially BestBuy Hammond, LA!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved by the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection saved me big time. Right before my two year period ended my previous headphones stopped working but thanks to the geek squad warranty I was able to get them replaced no questions asked. 10/10 would buy this with any purchases I make from now on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Geek Squad Replacement This is just a must have when getting electronics for my children especially. It has saved my real money when I have to get a replacement because it item falls after "their normal wear and tear" on the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset great quality and good sound and a awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Replacement Plan Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the plan yet, but it was for a gift and the transfer of the plan to the person I bought it for went well. The customer service representative on the phone quickly accessed the plan information, input the new owner information and explained an email would be sent to the new owner with all the necessary plan information. Only problem I have is that this shouldn't be necessary. The web site should have a way to enter the correct information for a plan when the purchase is a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! I always get great service and my computer is kept in a "tuned up" condition. Whenever I have a problem, it is easily solved by calling "Geek Squad". I consider my service one of the best investments I have made, and have renewed my service several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get these on products I’m not too sure about. They always have come in handy when a product isn’t so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I alwasy get the protection packages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spilt been on my mouse and keyboard and had to Exhange it. Things happen so its good to have protection on my electronics. Always a great idea to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard and Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the clacking sound that some keyboards make so this one is perfect for me as it doesn't make much sound at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek did my Playstation Controller perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to talk and get the job done. They also tell ypu what ro do next once your item is fix.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP R!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get gsp r if offered. if I don’t like it within that period I just bring it back

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSPR!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get gsp r if offered. if I don’t like it within that period I just bring it back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squads Warranty is good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me my warranty for my headset and swapped it for a new one quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2Just a wonderful keyboard ***********************

    I would recommend this to a friend