Customer Ratings & Reviews

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

My geek squad service is perfect I can trade any item I put it on with ease and even if this item is damaged which is even better.

Bought to go with gaming headphones. Hope I don’t have to use it but I love that I have it. I have used it in the pasted with other purchases. If they can’t replace it with the same thing they upgrade to the next model. Definitely worth it!

Didn’t really use the service but they haven’t been bad in the past. Last time we used their services maybe they just say over the phone instead of us coming in to find out they don’t have anyone qualified in custom computers. We should have known.

Best Buy has good customer service,so this was an easy decision for me on my more expensive items(especially if i dont buy sony).

My son got this for xmas and he loves it. Hes been askint doens keyboard for his PS5 for a while. Its compatible and works good for COD

Protection on these items makes it super easy to just go into a Best Buy location and inquire about getting a replacement. It's quick and easy. The price is worth it.

Geek squad is always good seevice, they are always very helpful and great at helping you understand anything you need to know!

One of the best services of any retail store in today's market. I always try to get this service any time I purchase something from Best Buy.

Having this option, gives me piece of mind, just in case Murphy's law decides to kick in.

I always purchase Best Buy's Geek Squad Protection Plan on most of my high ticket/price items because their warranty is a no hassle warranty. I've never had any issue(s) claiming my warranty on a given defective product covered by the warranty.

The Replacement plans with Best buy are great. If anything goes wrong you just bring the item in and get a Grift card to repurchase or purchase something different.

I love Geek Squad and you should too. If you buy something it can break and that is where Best Buys protection plan comes in, for a small amount compared to the total cost you can be sure you have piece of mind on your new product for years to come.

I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.

Always a good idea to snag insurance. Luckily have not had to utilize it yet on the device i currently have, but I've taken advantage of their insurance in the past.

I bought this service for my HDD, and I did since I know that on electronics is very hard to determine when are you going to need a repair or change. I recommend this service to anyone who knows that they are going to use their electronics a lot.

Honestly a great buy to have. If your product breaks, you can take it back in and they'll replace it with the same thing of give you store credit if they don't have it in stock. I always buy it when it's available.

I haven't used the warranty for my computer mouse but its great to know that I'm covered. I have used the warranty for other items and I would say its a great value for the peace of mind and service they offer.

As a photographer, I use this product on a daily basis to store all of my RAW/JPEG format files. It's fast. Reliable. Never had an issue with it yet. Works for all of my storage needs. As long as you take care of it and don't bump, or drop it AND make sure you eject the device properly every time before unplugging.. you shouldn't have any issues with it!

Worth the investment. It has already helped us by being able to replace an item covered under this at no cost to us. I would gladly purchase this again.