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Customer reviews

Rating 4.8 out of 5 stars with 6588 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 6,588 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad Replacement Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad Team and the replacement services that they offer! Whenever I damaged my car starter remote and keyboard, Geek Squad fixed the problem quickly and efficiently. I highly recommend these plans of protection.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    yea

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a review that meets the 50 character requirements

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    yeah

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a review that meets the 50 character requirements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've always been quick to replace or fix anything I've needed to! Once they've fixed something I've never needed them back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like insurance, great when you need to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was wonderful to work with when the product broke, they replaced it with a new one no questions asked. Normally I do not purchase extended warranties, but after this incident, I am inclined to do so for more expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable agents, they're also great at troubleshooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranties are worth every penny. The exchange/replacement process is so painless and easy. Walk in with defective item, out a few minutes later with a new one. Doesnt get much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need to use it but I have in the past. Only warrantys that I will actually purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must for any electronic, even if you decide you don't like a product, bring it back and put the money towards a different one, you can literally use something for 1-2 years then bring it back at 1 year 11 months and get a new piece of equipment. Awesome feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is A Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Squad support when it is available depending on the item. It has come in handy a few times in getting a free replacement for and item that became defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It protected me last time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a full refund on my last pair of headphones that snapped after near one full year of just normal use. It was a simple process to get a full refund and I just put the money towards getting a nicer pair with same protection as well. I trust it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse and keyboard ive ever owned… but Flow can get twitchy. Probably works best if youre hardwired or if your devices are near enough to the wireless router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their protection plan is always great! I would highly recommend to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love best buy warranty, they always take care of any issues with the things I buy. I would highly recommend buying it when getting electronics because you never know when they will, stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warantee out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love best buy warranty, they always take care of any issues with the things I buy. I would highly recommend buying it when getting electronics because you never know when they will, stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warantee from any retailer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love best buy warranty, they always take care of any issues with the things I buy. I would highly recommend buying it when getting electronics because you never know when they will, stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty when offered it has saved me so much money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get enough of quality keyboards. Despite having one on the laptop, the separate keyboard lets me keep my hands out of view so I can focus on the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been wanting this for a while so I got it and I love it and I would definitely tell others to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speed of Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hard drive crashed. Took it to Geek Squad as I have in the past and they were able to get it up and running in the time they specified. They are everything that they advertise and more. Highly trained professionals who care about their customers.

    I would recommend this to a friend