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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6589 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 6,589 reviews
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to have protection put in place. I don't like things breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic way to protect your devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an awesome protection service for practically any device or item you can buy it for, they guarantee replacement at no cost if there’s ever damage. Geek squad protection has certainly saved me heartache plenty of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Till now I didn’t use it hopefully when needed will be without any issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is where it’s at

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best ever I feel safe purchasing with them involved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned a PlayStation headset with a protection p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re quick to fix my problem or replace the product. Overall I’m very satisfied with my purchase and plan to use Best Buy for all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with the extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with the additional extended warranty. I, unfortunately, have had to use the warranty in the past and it saved time and money to repair items and replace items. Well worth the extra investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug n Play

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in pepto pink for a coworker and they love it. Works great. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Helpers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad, they displayed great customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got my money's worth lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad she got us through the past, almost 4 years, but sadly at almost the 4 year mark it needs replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard! Keys are springs nice! Easy to contact to monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it when it comes to kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my 13 year old. Kids break things and Best Buy replaces the item. So worth it when it comes to children.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Mouse

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good mouse with a nice ergonomic feel to it for prolonged gaming sessions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KEYBOARD OK, MOUSE SO, SO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard works great, but the mouse certainly does not compare to an "Anywhere MX mouse Version 2". Keyboard matches the older mouse. Keyboard works efficiently, not for a speed typist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are an amazing value when you need them. Bring your faulty product in, get a gift card to replace the product with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy service. Scanned my receipt and helped me look for a exchange quick and easy. Was in and out of the store in less than 5 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just In case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me it’s good for the in cases, but I’ve not had to use the service but a couple of times. Each time they solved the issue or I was refunded my money. I just like knowing it’s there in case something happens.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quick and easy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service, will recommend to everyone. Very Cooperative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quick delivery. Good customer service. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say I always purchase the warranty. This had saved me so much money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into best buy and got my keyboard exchanged with no hassles, 2 year protection was worth it.

    I would recommend this to a friend