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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6589 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 6,589 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    SLEAK TACTILE KEYBOARD

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing keyboard with a strong magnetic arm rest. Super slick and satisfying design with tactile keys that make typing enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and replacement options for my new equipment and the Geek team Amber was very helpful it’s my additional questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replacement plans are really good and no hassle, these keyboards aren’t made to last thank god they have these plans otherwise I wouldn’t even purchase some of these new brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they offer to install things for you and have a live agent if you need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven't had to use the Geek Squad for my purchased items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use but love having the extra assurance since the gaming keyboard is expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the 2-year accidental geek squad replacement is a true blessing. It has saved me a lot of money, especially this year. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Comfort-2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, I have NOT had to use the service as of yet, however; it is a comfort to know it's there should I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with my son’s AirPods and they made it an easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice needed this keyboard. to use for my setup at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s warranty that Best Buy has is amazing and great because if you buy the warranty with an item and something happens to the item you get a whole item brand new with no cost at all she get a whole new item for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced broken headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small issue with the purchase but they replaced the headset when I told them about it. Very respectful and hardworking people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great addition for my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often get this Geek Squad service since it does not happen often but when something breaks I just want it replaced or fixed right away without a lot of questions and this is what it does, Happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I like it because of the metal it has on the headset and the different things you can do with the sounds bass. You can do a lot with this headset to improve it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2 year warranty so I'm hoping this would be beneficial for me in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello everyone, I've been using it for a while now, everything works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect everytime i buy a product from best buy quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security this service provides. It's really nice to know that Best Buy has my back if something goes wrong with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security this service provides. It's really nice to know that Best Buy has my back if something goes wrong with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are knowledgeable and experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice and knowledgeable in their fields of expertise. Great benefits needed for all my tech needs

    I would recommend this to a friend