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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6589 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 6,589 reviews
  • Rated 5 out of 5 stars

    Installed 2 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad come out to deliver and install two TVs. They were very professional and finished in a timely manner. Will definitely use them again in the future to help install additional purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accessory broke, got new one on spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s all, just got a new keyboard on the spot when the dongle was fading out. Could’ve been the keyboard or the dongle, but the value of the trade in let me get a solid alternative in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection whenever we buy electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly service! Very helpful and quick to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always good. Never have an issue returning/ fixing any of the products I've purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright. It hasn't goving my kid any problems yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned and replace a monitor without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this a few years back for my son and he absolutely loved it. I recommend this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and friendly. Great experiences so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would pick geek squad over apple care any time. They have better customer service and even when you don’t have they’re service, they still help you. Apple just asks if you have apple care and if you don’t, then they don’t care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech gaming headset BB review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are fantastic, and the customer service on 44th St was top tier. Recommending Best Buy to everyone I know.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A must have.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any item. Customer service at my store is great.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GeekSquad service is the best!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the GeekSquad service! They with offer to fix your item or exchange it for new if it can’t be fixed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the 2-Year Accidental Geek Squad Replacement for all the gaming accessories that my son uses because accidents do happen, and it has come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use this cause it saves you so much in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it saved me lots of money on new purchases and protection plans thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend buying geek squad service on times around $100 or more, preferably closer to $200. I like the no questions asked if there's something wrong with the item and you can get an exchange or in-store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, can never go wrong with Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to get this just in case but so far have not had to use the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love putting warranties on anything I can so I know I am protected and not have to worry. My mother calls me the Warranty Queen!

    I would recommend this to a friend