Customer Ratings & Reviews

Geek Squad has been so helpful all around in my experience with Best Buy. I have inquired about and used services for many devices. Diagnostics, warranty and repair as well as their refurbished items all come back excellent.

Provided is a snip of the actual max specs in wireless mode. This is by far the highest quality wireless headset I have ever had. It feels as good as it looks. A bit of a comfort adjustment for me coming off of a Void Pro but after a day or so of break in time for the pads Im pretty happy.

If you need any services down on you gaming pc this is the way to go

Great and reliable just in case you are a little clumsy just like me. Totally worth it. I got it for my headphones and it really saved a lot of money for me.

Works great got it in 2 days no issues thanks a bunch so needed more storage

These IT Special individuals work hard to fix any and all problems given to them with their educated and experienced knowledge acquired. I recommended several people who purchased the geek squad’s warranty coverages.

I absolutely love Geek squad! The easiest repairs and trade in’s around. They are very knowledgeable and quick to solve all your problems, no matter what the issue is!

Works great would recommend to anyone easy to use.

I normally always buy this Geek Squad insurance every time I make a big purchase. I've had to use it multiple times over the years and it has always been very easy to use to get a return or replacement. I just go to the store and they see if added on my purchase, and after a few minutes I leave with a replacement or refund. I think its worth the price for the ease of mind, and its definitely saved me money in the long run when things break. I highly recommend it!

Geek Squad Protection has given me real peace of mind. Their service is fast, helpful, and they make replacements or repairs incredibly easy. Definitely worth having for anything important.

I bought this keyboard to go with a laptop that I bought my husband for his business. He is a mechanic and needs to be able to look up parts and keep track of them. With him working with his hands every day, I wanted to keep the laptop itself as clean as possible and the best way to do that is to keep his hands off of the keyboard and touchpad. This keyboard works great for this purpose. It's easy to use and he doesn't have any issues with it. (I also bought a silicone cover for it for protection, so maybe it will prolong the life of the keyboard.)

This is very easy to use if needed. Best Buy makes the process simple. It is only bothersome if a long line, you just need to choose your timing wisely and avoid Holiday madness.

The agents ive worked with have done me wonders in regarda to assisting me with troubleshooting my headsets and especially my pre-built pc start up issues.

Very useful and helpful I have siblings who break my things

Amazing value and has given me peace of mind knowing that in the event of malfunction my items will be replaced or repaired. That’s one reason I love shopping at Best Buy.

The agents who assisted me in checking out the options for my device, made it fast and easy to replace.

I always add the geek squad protection to all me electronics, it is the best thing out there. If something happens to my product, they fix it free of charge or replace it.

Please send the extra money for this plan. My keyboard stopped working and I had the service plan. I took my keyboard back and got an exchange quickly. If I did not spend the extra money I would have lost out because the return date had expired

The Geek Squad protection is like no other and no one is even comparable. Best Buy is the only place to buy your electronics.

Good to know if my keyboard ever breaks I can get a refund or replacement worry free