Customer Ratings & Reviews

This purchase is very worth it.It is very realiable and the service is good and fsst.

Great customer service really impressed life time customer

It's insurance, one of those things that is a total waste of money right up until it isn't. For a smaller product, I wouldn't bother. But for a high dollar and highly abused piece of tech (i.e., a Switch, portable console, nice headphones, etc) it can make your life a whole lot easier.

Definitely worth it to have the peace of mind when it comes to an expensive tech purchase. You can just walk into the store, tell them whats wrong and they replace the product. hopefully I dont need to use it.

Need a replacement.found this one loved how easy it was to set it up .

Works good! Has lasted me this whole time, I have no complaints and would get again!

The agent they did a good job for the mounting my TV on the wall in my Bedroom I enjoy watching TV at night and the cords are all in the way

I absolute love this. There has been so many time I have broke my controller and I was able to get a new one for free. In other place they do give it to you like bestbuy. I have first hand experience.

Paying for the 2 year Geek Squad plan is is very good investment. The first set I bought- the mic stopped working and I was able to get a new set at no cost.

I had to swap out a keyboard in store due to an obvious design flaw. They didn't even ask me what was wrong, they just let me swap it out. Done. No questions asked. This plan paid for itself!

Words cannot express the way I feel about the replacement plan you can purchase through Best Buy. I add it to every purchase that needs one because you never know what can happen. Better to be safe than sorry

Works great, I have no issues using the product with my computer.

Love geek squad protection, gives you peace of mind if anything were to happen!

Love geek squad protection, gives you peace of mind if anything were to happen!

Haven't had to use it yet. Hopefully it stays that way.

Overall this is a good drive for backing up files. Be warned, if you're going to backup large files, buy a couple of 40-60mm usb fans to keep the drive cool. The ventilation for the 3.5 inch drive inside the case is lacking. By placing a fan on both ends--one blowing air in, and one out--the drive is comfortably cool.

Keyboard works great and team members from purchase to installation were very helpful.

Geek squad is a big help when you need help with you're electronics, it's always good to carry protection

If anything breaks they replace within the time frame no question asked it’s amazing deal

Great service, great team, overall top tier support!