Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6598 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 6,598 reviews
  • Rated 5 out of 5 stars

    Geek squad W

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything breaks they replace within the time frame no question asked it’s amazing deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad accidental service is always a relief when buying new devices. Never used it, but at least I have something to fall back on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great team, overall top tier support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement was almost magically easy, they didn’t have the exact mouse I wanted so they practically gave me store credit so I can practically upstage the mouse that broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have usd this service - excellent!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are all incredible. A wonderful service!!! Love the emails updating what they are doing and the phone call on when computer is ready. They go over with you exactly what they performed when you pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used many times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For keyboard and headsets that are used daily we taken advantage of the warranty. Simple to use just trade out the item and pay a few dollars to extend the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service there is.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service all around. Makes buying here better than anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Geek Squad Replacement is an excellent deal for the solid state drive I purchased. I do not have to worry about replacing this drive if needed. Geek Squad stands behind their service and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection pla

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charge. Would recommend to others that meed it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't have not had to use geek squad protection so i cannot say if its good or bad. That is why i gave 3 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, I'm very happy with Best Buy! I can go get help anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Services is Great. I would not purchase anything without this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lesley a

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love works fast and feels incredible really recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good keyboard my son loves it, he has alot of keyboards but this one is his favorite by far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad replacement warranties. They take the item back in the original box no questions asked. I have yet to use this one, but my son can be rough on things, so I love the peace of mind it brings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered my 75 in. Good service and on time no complaints here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this awesome extended protection warranty on all electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never needed geek squad for this item. However, I have used them for our laptops. I think they are great and have always fixed our problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekaleek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it almost immediately because I'm a little bumbling oaf- I got nice employees so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Great Services! Would definitely recommend Total Tech Membership if you buy regularly from Best Buy.

    I would recommend this to a friend