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Customer reviews

Rating 4.8 out of 5 stars with 6644 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 6,644 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I’ve ever made in my life was getting this insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and reliable just in case you are a little clumsy just like me. Totally worth it. I got it for my headphones and it really saved a lot of money for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Geek squad! The easiest repairs and trade in’s around. They are very knowledgeable and quick to solve all your problems, no matter what the issue is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please send the extra money for this plan. My keyboard stopped working and I had the service plan. I took my keyboard back and got an exchange quickly. If I did not spend the extra money I would have lost out because the return date had expired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection has given me real peace of mind. Their service is fast, helpful, and they make replacements or repairs incredibly easy. Definitely worth having for anything important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy. Just how I like it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install, affordable on sale and really needed given how much storage the PS5 actually has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use if needed. Best Buy makes the process simple. It is only bothersome if a long line, you just need to choose your timing wisely and avoid Holiday madness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for most electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by Geek Squad protection for all my electronic purchases. It's been a lifesaver countless times and has more than paid for itself. Having Geek Squad coverage gives me peace of mind knowing that my devices are protected against unexpected mishaps and malfunctions. Whether it's accidental damage, hardware failure, or even just a glitchy software update, Geek Squad has always had my back. Their customer service is top-notch, and they've always been prompt and helpful whenever I've needed to file a claim or seek assistance. Plus, the convenience of having repairs and replacements handled quickly and efficiently is invaluable. Overall, I highly recommend Geek Squad protection to anyone who values their electronics and wants to safeguard their investment. It's a small price to pay for the added security and peace of mind it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind for Your Tech Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2-Year Accidental Geek Squad Protection from Best Buy with my new laptop, and it’s been a great decision so far. Knowing that I’m covered for accidental drops, spills, and other mishaps gives me peace of mind, especially since I use my device daily for work and travel. The plan is straightforward, and Geek Squad’s customer service is helpful and responsive. While I haven’t had to file a claim yet, the protection feels worth the price for the added security. Highly recommend it for anyone prone to accidents or just wanting extra coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carl’s Gaming Cave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value and has given me peace of mind knowing that in the event of malfunction my items will be replaced or repaired. That’s one reason I love shopping at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need any services down on you gaming pc this is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the geek squad protection to all me electronics, it is the best thing out there. If something happens to my product, they fix it free of charge or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents ive worked with have done me wonders in regarda to assisting me with troubleshooting my headsets and especially my pre-built pc start up issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept an eye out, got it on sale.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. 6539 mb on the read speed. I have NOT had a problem with previous Seagate products. I felt very comfortable paying 200 after tax, winter 2022.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    LATINAS

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] THIS THING IS PRETTY COOL MAN I LIKE IT SO MUCH I CAN GET STUFF BACK

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Value

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Warranties are a must because you never know what could happen!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Buy this

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always always always get this one everything it does not matter get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I go in to Best Buy the geek squad are quick to assist me and help me make the right purchase decisions. They’re greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Forever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is like no other and no one is even comparable. Best Buy is the only place to buy your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who assisted me in checking out the options for my device, made it fast and easy to replace.

    I would recommend this to a friend