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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6522 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 6,522 reviews
  • Rated 5 out of 5 stars

    Kind Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and the geeks are kind. I had a problem and right off the bat the associate knew what they issue was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with geek squad. Really helpful when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Yr Accidental Geek Squad Replacement service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been disappointing by purchasing Geek Squads accidental service replacement services. They replace, no questions asked, for exactly the same item. I generally repurchase the program for the new item and it continues for another 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful with solving issues relating to my son’s laptop that we purchased at Best Buy. Would recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audiophile gear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided is a snip of the actual max specs in wireless mode. This is by far the highest quality wireless headset I have ever had. It feels as good as it looks. A bit of a comfort adjustment for me coming off of a Void Pro but after a day or so of break in time for the pads Im pretty happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap , but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Headphones for a good price. Nice features and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t need it! Bought this for my ledger.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    worth it everytime!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penny i buy it on everything!!! they are amazing at fulfillment!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always fixes or replaces my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t do wrong with the geek squad warranty. Probably one of the best warranties you can get from a store for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but it has been there for the full two years. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Definitely take care of their customers and make sure that the problems are resolved in a fairly reasonable amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but glad to know that if something goes wrong I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing I love it, everything I want best ever It’s everything a customer can ask for & one of the things I love about best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard, very fast and responsive. Great software as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the geek squad service and i will always purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent and precisely what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steelseries keyboard and mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both amazing keyboard and a mouse, steelseries is where its at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great value!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this on my laptop, and even with the struggles geek squad helped look up my item and found it and after attempting to fix it, instead of saying they can't help, they gave me a FULL REFUND in store credit. So nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had cause to use this yet but I sleep soundly knowing I can.

    I would recommend this to a friend