Customer Ratings & Reviews

Quick response time with no problems noted. Would recommend using this service to all. Very happy with the item purchased.

Aloha, Geek Squad I would definitely recommend to you whoever is reading this. Customer service is wonderful, they will go out there way to help you with whatever you need. When making a purchase from Best Buy, I love including warranty and services from Geek Squad, they are awesome! If you have any issues or anything with your device .. go to Geek Squad.

[Employee of bestbuy] Best Buy helped me out very well! My product had stopped functioning as intended, which is okay because I had planned ahead and bought the protection plan on it. ALWAYS buy protection! You never know what may happen in life! I was able to replace my product with a new one, and went about my day.

When it comes to Corsair, for me at least they never seem to disappoint I game with a Corsair Vengence PC and Corsair TKL keyboard, and this mouse went great with it all, making it easy to customize lighting in iCUE software, the mouse has great comfort and size especially for me cause I have somewhat big hands, it is surprisingly lightweight for its size. So far I've had no connectivity issues, the one thing I like the most is the button on the side of the mouse that you can press to change the lighting presets on all your connected items in issue, which for me is my PC, keyboard, and mouse, which is super cool, quick and convenient. All in all, don't hesitate to get this mouse if you're a fan of Corsair!

i love corsair headset the best headset i've ever bought and i also love the price can't beat it!! recommended love all corsair !!!!!

Works great would recommend to anyone easy to use.

I always buy the protection plan. It has saved me multiple times. Worth the extra cost. They are very easy going about helping when there is an issue.

Good to know if my keyboard ever breaks I can get a refund or replacement worry free

Always purchase the warranty. It's cheap and is very worth it on anything electronics and appliances! About to make appt to get my audio replaced. It quit working. The computer is only a year old from the time it was purchased. IBUYPOWER is expensive. I didn't buy it. It was a gift, but I know how much it cost and its audio shouldn't of went out already. Geek Squad to the rescue.

I have never been disappointing by purchasing Geek Squads accidental service replacement services. They replace, no questions asked, for exactly the same item. I generally repurchase the program for the new item and it continues for another 2 years.

[Employee of bestbuy] Love love love saves my life everyday I buy it on everything

Very useful and helpful I have siblings who break my things

Came in clutch when my headset broke and now I dont need to pay for new ones.

If something is broken or not working to your standards Geek squad will def get you right with any item or you can receive store credit which is amazing

Normally I’d skip over protection plans when offered but whenever I purchase electronics from Best Buy I make sure to spend the little extra for the protection plan. Typically these plans are covered by a third party but Best Buy takes care of it right there. I was able to replace my headphones from basically wear and tear that I utilized a lot over the past year. Typically they’ll just swap it out if they have it in stock but this time I decided to upgrade from what I had. Used the credit from my old pair I returned through the replacement plan and paid the difference for my new pair. It was nice too bc even though they didn’t have the pair I wanted at the store they were able to order them and have it shipped to my house.

Affordable price. Ease of mind in the event of an accident to my tech

I recently brought my remote to Geek Squad at Best Buy for warranty service, and the process was smooth and efficient. The staff was professional and knowledgeable, ensuring my issue was addressed promptly. I appreciate their excellent customer service and would confidently recommend their services to others.

Highly recommend using Geek Squad, I've used them for consoles, laptops and so many more products that I needed help with, they're usually extremely helpful and get you set up quickly.

I love the geek squad warranty, it is great 100% recommend buying it for everything. Because if something breaks you don’t have to worry they will fix it.

[Employee of bestbuy] Highly recommended if you’re buying products you use daily or buying devices like Nintendo switches for kids