Customer Ratings & Reviews

this is always ALWAYS worth the extra bucks- it saved me before in the past when my headphones stopped working just after a year- will always recommend getting this especially if it’s an expensive product and you’re accident prone

Duty. That is what the Geek Squad 2-year replacement is. Duty to making sure your product is protected. Duty to ensuring your peace of mind. Duty to helping you when you need it. Duty to service.

Love! Works great for everything i needed it for will buy again if needed

Haven’t had to use it yet but it has been there for the full two years. Peace of mind.

Been using logic tech for years and got to say this is the best keyboard I've gotten yet. The bluetooth connection is great you cant even notice a delay. Works perfect for gaming and not to loud for people who like quite keyboards

Very easy to use and now I keep it as a back up whenever my Microsoft surface Pro Bluetooth keyboard doesn’t work. I can always plug this into the USB to USB-C converter and plug it into the surface pro.

Haven’t had to use it yet but glad to know that if something goes wrong I am covered.

[Employee of bestbuy] It literally gets you a new item. As long as it's GSP-R it's a replacement (R). Which means they just give you a new one. If you're wearing out items or just know they don't last get the protection and you saved yourself down the road.

The keyboard it’s self was very nice the Omni point switches really helped my game play and react faster if your looking for a good keyboard and have the money for buy the apex 7 Tkl the rgb adds and with the oled you can switch the rgb with the Omni point actuation I defiantly recommend if your looking to buy something fast.

Always there when you need it, just keep up with receipts :)

I buy geek squad protection on everything. Since I was younger and it was black tie protection. I event worked at Geek Squad and saw the ins and outs. And then still get total tech and protection plans because the value is unmatched. If something is available at both best buy and amazon, I do best buy because the warranty is so good. I can head to a best buy wherever I'm at, and go exchange my malfunctioning or damaged device (depending on coverage) for a new one or even different product if I wasn't feeling that one. Peace of mind for sure.

ALWAYS!!! Any chance you get. Get it. Nothing sucks more than having to pay full price to replace something you just bought a month ago. Does it cost more? Yes. Is it worth it? Absolutely.

Pretty good, easy to install and still works fine 3 years later

Looks real good and feels a lot better then a cloth mouse pad.

Protection is always good to have when buying electronics

I use my headphones 10 hours a day. They are very essential to my job. When ine of the speakers broke off. I needed to quickly replace the headset. I returned them for a new headset with no problems. This warranty has saved me time and expense on broken products. I don’t but from best buy and not get the warranty. Other stores require explanations or time consuming verifications. I never purchased the extended warranties before but since my great best buy experiences. I don’t purchase products there without buying the warranty.

I recently had a fantastic experience with Geek Squad at Best Buy. Their team displayed exceptional expertise, quickly diagnosing and resolving my tech issues. What stood out was their dedication to customer satisfaction—taking time to explain solutions and providing valuable tips. The service was swift, and reasonably priced, and left me confident in their capabilities. I highly recommend Geek Squad for reliable and expert technical support. Kudos to the team for outstanding service!

Can’t go wrong with geek squad. Really helpful when you need it.

Always get geek squad! The crew here is amazing and they are so helpful. I love this service.

Geek squad warranty is exceptional. No hassle replacement.