Customer Ratings & Reviews

I used this all the time maybe idk but yea okay lol

You never know what might happen, this is a no brainer worth getting!

I recently opted for the 2-Year Accidental Geek Squad Replacement service from Best Buy, and the experience has been nothing short of exceptional. The customer service provided is truly top-notch, reflecting Best Buy's commitment to taking care of its customers. Knowing that I have this coverage brings a sense of peace of mind, assuring me that any accidental damage or malfunction will be promptly addressed. Best Buy continues to stand out as a reliable partner in ensuring a smooth and worry-free tech experience.

The keyboard it’s self was very nice the Omni point switches really helped my game play and react faster if your looking for a good keyboard and have the money for buy the apex 7 Tkl the rgb adds and with the oled you can switch the rgb with the Omni point actuation I defiantly recommend if your looking to buy something fast.

I love the warranty through BestBuy. No fuss just bring your product,no box,and your receipt or online account and the return is quick. Definitely wor5h the cost.

Feels good to have a little bit of insurance when living with cats.

Got this for my husband who's a huge gamer. He absolutely loves it and the fact that he won't have to worry about stick drift with this controller!

Its a fantasic implement of war when i fell into the sink whole benth my home i ended up fighting the unferground rat men of cattoul. With my trust keyboard at hand i waged a hard fought campaign of conquest steddly conquering the outder cave's of the rat men to resch there capital once there keyboard in hand i challenge there leader greywisker-mechwhitetale to a duel we played a round of team fortress 2 me esaly coming out as a clear victor to the rat king i am now a ruler of a undergrounf kingdom and plant to inviade urope in the mear future 10/10 would by the key board again.

It's a good service, you just have to remember. You bought it in the first place. So that if something goes wrong, you can use it

Anytime i run into a problem with my items you can always count Geek Squad has my back and as well as the best buy customer support!

Week squad warranty is the best to have reassurance for the given product is what takes me to Best Buy for my electronics alway

Thank you for helping me get a wonderful headset they are perfect even till this day

I remember I broke my first iPad. Geek Squad Replacement replaced my iPad with the latest version without problems. It was great and they were so helpful. Also great for printers. Super helpful for those darn annoying parts that break and you would rather have the latest printer rather than fixing something that is just going to break again.

Super worth it, sometimes. If what you're buying doesn't have warranty, or you don't want the hassle, this service allows you to just swap out your defective device for a new one easily.

This was purchased for an SSD. I do this for all my electronics and I am an Elite services subscriber as well. It is very nice to be able to get on the Best Buy site, login and start a chat with a Geek Squad agent to resolve issues on my 4 PCs. When something requiring them to physically work on a machine happens, I make an appointment, take it in and its either resolved while I wait or I come back a day or two later, and its covered in cost of the elite subscription. For me, it makes total sense to have that peace of mind. Lastly, when you are considering a purchase, its great to get on a chat session and ask them the pros and cons of a purchase. My last was a color laser printer and upcoming will be a heavy duty (gaming type) laptop for design work. There are details they provided I would never have known.

I said it before and I’ll say it again, Geek Squad is the best there is

I love the protection warranties at Best Buy. They are fantastic. They are the best protection warranties out there today.

I buy geek squad protection on everything. Since I was younger and it was black tie protection. I event worked at Geek Squad and saw the ins and outs. And then still get total tech and protection plans because the value is unmatched. If something is available at both best buy and amazon, I do best buy because the warranty is so good. I can head to a best buy wherever I'm at, and go exchange my malfunctioning or damaged device (depending on coverage) for a new one or even different product if I wasn't feeling that one. Peace of mind for sure.

Love the 2-Year Accidental Geek Squad Protection..

I recently had a fantastic experience with Geek Squad at Best Buy. Their team displayed exceptional expertise, quickly diagnosing and resolving my tech issues. What stood out was their dedication to customer satisfaction—taking time to explain solutions and providing valuable tips. The service was swift, and reasonably priced, and left me confident in their capabilities. I highly recommend Geek Squad for reliable and expert technical support. Kudos to the team for outstanding service!