Customer Ratings & Reviews

I use my headphones 10 hours a day. They are very essential to my job. When ine of the speakers broke off. I needed to quickly replace the headset. I returned them for a new headset with no problems. This warranty has saved me time and expense on broken products. I don’t but from best buy and not get the warranty. Other stores require explanations or time consuming verifications. I never purchased the extended warranties before but since my great best buy experiences. I don’t purchase products there without buying the warranty.

I love these Geek Squad guys they are the coolest people on Earth

Loved having this to protect my products. Easy to use.

My sister loves it an still uses it today for work and gaming

I needed to get a external drive replaced and I had questions regarding the necessary steps needed to complete the process. The person in charge was very cordial, was patient when explaining what could have been the possible problems that lead to the corruption, and, how I should proceed afterwards. It was an overall positive experience that I recommend.

Overall you can definitely feel the premium qaulity with this keyboard. The magnetic switches are extremely responsive when changed in Icue and make games like cs2 and valorant very fun to play. In addition, the metal engraving of the digital camo looks very nice. Do keep in mind that the keys are a very soft matte looking gun metal gray rather than black but personally i think they look amazing

I purchase many items from Best Buy and their Geek Squad Replacement plans don't disappoint! I highly recommend you protect your electronics to have that peace of mind!

I used geek squad for years, they took care of my failing electronics that needs repair or replacement including my car audio stuff. Always buy extended warranty when you buy expensive electronics

I recently purchased a Geek Squad wireless keyboard and mouse, and I am extremely pleased with my purchase. The keyboard is comfortable to type on and the mouse is highly responsive. The wireless connection is reliable and the range is quite good. The setup was easy and the battery life is quite impressive. I have been using it for a few weeks now and have had no issues. I highly recommend this product to anyone looking for a reliable and affordable wireless keyboard and mouse.

love it , it works great wouldn’t want any other mouse than this one

Replaced my headset same day with absolutely no issues

Very professional and knowledgeable! Would recommend for electronics!

The best warranty plan in existence thank to this i was able to return my super worn out and broken g502x for a new one and only pay the warranty. I think best buy is for the people atleast in warranties

They are always very helpful with repairs replacements and warranties

Pull a wireless keyboard and the BestB7y extend warrantee. Whenever I've had to use the coverage, it's very simple and they come through.

Gives you peace of mind. I like being able to take directly to the store.

Great coverage and incredibly affordable in the event you need it.

You know, it’s one of those things that you just have to get. If you don’t get it, it will probably break the day after the factory warranty expires.

You know, it’s one of those things that you just have to get. If you don’t get it, it will probably break the day after the factory warranty expires.

The 2-Year Accidental Geek Squad Replacement plan offers peace of mind with coverage against accidental damage, including drops and spills. It provides prompt repairs or replacements, ensuring minimal downtime for devices. Extensive Geek Squad expertise enhances customer support, making it a worthwhile investment for safeguarding expensive electronics.