Customer Ratings & Reviews

The agents are kind, friendly, polite and helpful. The service is awesome and they always take care of me. I get the geek squad service warranty on everything I purchase and have never been disappointed.

Haven’t had to use it yet so can’t say much but the price was worth it I guess

This replacement service is worth every penny for the peace of mind.

The tech new what to do and was very knowledgeable with the technical aspect of it all. Because I'm clueless in that area. So glad for the squad. Y'all rock.

Warranty is a great idea, thanks for a great experience as always

Great to have this incase you keyboard breaks down or malfunctions

Has always been a super reliable replacement policy

i had a problem with my speaker and i had a warranty with it also which helped me so much that i got a new replacement, i was also given a option to pick any other speakers that were around the same price, i was offered a shipping to my house and i got my speakers in 2 days

It’s very nice to have this insurance because accidents often happen with keyboards.

The headset is a good brand but over time the mic doesn’t work and it ends up not being able to mute or anything be gentle with the Bluetooth connector because it may bend in half

Excellent customer service, and quick responding to product issues.

worth the 10$ if my mouse ever breaks i can return it for a new one.

My sister loved the keyboard so much and she’s happy with the lights

It's silly not to buy the protection plan on something like a $150+ mouse. The peace of mind knowing that if it stops working right, I can walk into Best Buy and walk out with a new one is a big comfort. I don't feel that the manufacturer's warranty is sufficient because I'm without my peripheral during the transit time back and forth with the manufacturer/

The Geek squad services was very nice and professional.

I absolutely love my keyboard. It is so pretty and love the lights

I never liked using the mouse on a laptop. Love this set. I do wish the keyboard was not as long

The 2-Year Accidental Geek Squad Replacement plan is a great option if you’re worried about accidental damage to your electronics. It covers things like drops, spills, and other mishaps, making it easy to get a replacement without much hassle. Many people find it worth the cost for the peace of mind it provides. However, some feel it’s a bit pricey, especially for cheaper items. Overall, it’s a solid choice if you want extra protection for your gadgets.

I am aiming to get a Gaming Pc in the near future but only had a xbox series s when i picked up the keyboard. it has a gaming mode you can activate using the F12 key and it takes away all expected input delay, for mice i cant always say the same. if youre on a budget and need something that has a good metal frame, has durable switches, and interchangable keys with a customizeable RGB board, this is this keyboard to go with.

Really great services highly recommendable thank you so much geek squad and best buy