4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6659 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 6,659 reviews
  • Rated 5 out of 5 stars

    Great Warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase many items from Best Buy and their Geek Squad Replacement plans don't disappoint! I highly recommend you protect your electronics to have that peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what might happen, this is a no brainer worth getting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection warranties at Best Buy. They are fantastic. They are the best protection warranties out there today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming keyboard

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, works and like the rgb lights that come with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Desktop Keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice keyboard but not compatible with my desktop. It works once you figure out what key matches what symbol (@$&#) etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to have a little bit of insurance when living with cats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great produxt

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this all the time maybe idk but yea okay lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy product protection has always been great. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They helped so mich

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for helping me get a wonderful headset they are perfect even till this day

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geeksquad replacement plan is a great value

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good peace of mind for my mic. Always recommend geek squad protection, if anything goes wrong I know I can get a new one without having to pay full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a warranty for a rival 650 mouse from them (I had had it for about a year) and at one point the glue that held on the pads sort of "went bad" is the only way I can put it. The pads started sliding around and the glue squished out from under them. It was really easy to use my warranty. I just went into Bestbuy with the parts, went to the geek squad counter, explained the issue, and they took the pieces and gave me store credit for it. I got a g502 lightspeed with that which I am also enjoying. I was even missing a couple of the included weights from the rival 650 but they still did it. I'm getting their protection for every item from Bestbuy from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan EVER!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing research on Geek Squad protection plan I decided to buy it, it seems to be the best deal you can find and easier then most companies warranty. Talk to Best Buy and let them explain it and I promise if yo are buying something for a kid as a gift and it's expensive you will not regret buying this protection plan it will be the best money spent. Geek Squad is easy to work with and if they don't have the same product you bought they will give you a gift card for the same amount you paid for the original product so you can replace it will something at the same price or just put it towards something to help replace what broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Responsiveness On All Platforms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am aiming to get a Gaming Pc in the near future but only had a xbox series s when i picked up the keyboard. it has a gaming mode you can activate using the F12 key and it takes away all expected input delay, for mice i cant always say the same. if youre on a budget and need something that has a good metal frame, has durable switches, and interchangable keys with a customizeable RGB board, this is this keyboard to go with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty has saved me quite a few times.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t risk it, get the extended warranty. You will thank me later when something happens. It’s like an insurance policy and everything electronic I get has an extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G. Dean Kelley

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what they say,every time.Honest smart ones at that store are mature and put their all in all into their work.Their work habits are outstanding so signing up for help with your tech will really put a smile on your face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is smart and reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I said it before and I’ll say it again, Geek Squad is the best there is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pull a wireless keyboard and the BestB7y extend warrantee. Whenever I've had to use the coverage, it's very simple and they come through.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset, slightly pricey.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid headset for the price. The sound quality isn't unbalanced nice amount of high and lows. There are some over the top embelishments tho on some highs if you have sensitive hearing like me. I use it for playstation and my pc. On pc its easy enough to adjust the highs, but not on console. Has decent wireless range, though if you have it in another room, and you walk out and the signal has to pass through a couple walls you will get interference or cuts outs. The 3d sound is great on console, but really shines on pc, with the help of the razer apps. Battery life is great. Had the heqdset for almost a year now. So far theres sign of battery weakening and it does not dishcarge rapidly if unused for awhile. Overall very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know, it’s one of those things that you just have to get. If you don’t get it, it will probably break the day after the factory warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know, it’s one of those things that you just have to get. If you don’t get it, it will probably break the day after the factory warranty expires.

    I would recommend this to a friend