Customer Ratings & Reviews

The customer service was awesome. I got the protection plan for my headset and after almost two year, my headset broke and it was replaced for a new one. I totally recommend the plans offered with your purchase.

Geek squad warranties are always great. Whenevee my stuff broke it got fixed/replaced with no issues.

Every time something has broken I was able to bring it in and get a replacement with no problems. Other stores sometimes make it a complicated process, but since they pretty much cover everything you don't really have to worry.

I couldn't say enough good things about Best Buy's protection plan. It has always been an easy thing when we have had things fail or need to have them worked on. If Best Buy can fix them, they do and if not, then they replace them with a new product. If they no longer carry that product, they refund the purchase price (minus the protection plan of course) and allow you to purchase a new product if you wish. To me that has been the simplest thing for us. As long as we maintain the protection plan, it has been as simple as schedule service or take the product back to any Best Buy and they take care of it for us. Simple, no hassle. I would recommend no doubt!

I use it for anything like hardware or software problems, the warranty is a pace of mind

Lover this keyboard!!!!! Used this servece before. Always stisfied.

I love the best buy warranty, gives me a piece of mind that for almost any reason my product stops working I have a solution.

The agents are great and easy to work with. Very knowledgeable about their products and services.

Never any issues with Geek Squad. Always recommend having them. I surance is great.

Must have since products will go bad eventually. This will keep it covered past the manufacture warranty.

Es excelente. Lo uso a diario y nunca ha dado problema. Lo recomiendo

Most companies dont let you return or reverse an insurance for a product, but I was surprised with BestBuy Geeksquad! Yall are legends frfr

I get the GS plans on everything i can, when i can becsuse i know ill be covered. If it cant be fixed, itll be replaced. Its such a nice feeling to know that youre protected no matter what!

Super simple, easy and fast, they never disappoint, the best.

they gave me store credit that never expires so I could buy the replacement!

Importante tenerla aunque no la necesites que necesitarla y no t3nerla

After doing research on Geek Squad protection plan I decided to buy it, it seems to be the best deal you can find and easier then most companies warranty. Talk to Best Buy and let them explain it and I promise if yo are buying something for a kid as a gift and it's expensive you will not regret buying this protection plan it will be the best money spent. Geek Squad is easy to work with and if they don't have the same product you bought they will give you a gift card for the same amount you paid for the original product so you can replace it will something at the same price or just put it towards something to help replace what broke.

Im not much into purchasing warranty plans for peripheral objects but I've already had to replace some, so why not?

Always remember to purchase the protection plan for computer system parts never know if you have a problem with it.

I had a warranty for a rival 650 mouse from them (I had had it for about a year) and at one point the glue that held on the pads sort of "went bad" is the only way I can put it. The pads started sliding around and the glue squished out from under them. It was really easy to use my warranty. I just went into Bestbuy with the parts, went to the geek squad counter, explained the issue, and they took the pieces and gave me store credit for it. I got a g502 lightspeed with that which I am also enjoying. I was even missing a couple of the included weights from the rival 650 but they still did it. I'm getting their protection for every item from Bestbuy from now on.