Customer Ratings & Reviews

The agents are kind, friendly, polite and helpful. The service is awesome and they always take care of me. I get the geek squad service warranty on everything I purchase and have never been disappointed.

[Employee of bestbuy] Trust me when I say I sling controllers and headsets around on a daily basis. You need this

im gonna get a new one doo daa doo daa i gonna get another one for lüh price of one!!!

I don’t think the warranty from Best Buy is worth it anymore what they do now is go threw the manufacturer first never using your Best Buy warranty unlesss it goes longer than the manufacturer which these days is 2 years and if your product doesn’t have issues within 2 years it most likely won’t and will be outdated with these fast advancements

I bought this because of the key feedback and the keys weren't extra loud. I have a baby and my OG keyboard was just too loud. The wireless functionality is great. The light features and different profile sets offer a great experience if you play multiple games. The build is solid and sleek. Overall a really good keyboard.

Jesse and Dom set up my 3-camera Eufy security system plus 2 WiFi signal boosters. They were professional, personable, and thorough. I never felt as if they were in a rush to get on to the next job; they are patient and answered all my questions and offered practical advice on how to get the most out of my batteries and camera placement. Thanks so much; I'm confident in how to use my security system and feel safer already!

Definitely worth the extra cost! I previously bought Microsoft's Wireless Desktop 850 Mouse/Keyboard combo and both failed due to poor quality within 6 mos. of purchase. If I had paid for this warranty, Best Buy would have replaced at no extra cost. Unfortunately, I didn't purchase that warranty for the 850, so I had to buy a new mouse and keyboard. I now have new equipment, both Logitech, and I have them both protected with this warranty!

After almost two years of use I was able to get a complete refund of my product

Great gets the job done efficiently and never had issues great perk to have when your a gamer

Get the Geek Squad warrantee. So many of these electronics don't last 2 years and they replace it, or rebuild it for free!

Love haveing the geek squad protection if my batery starts to wear out i juat pay 50 bucks and get a brand new headset

My sister loves it an still uses it today for work and gaming

Performance: In terms of performance, the Basilisk V3 X HyperSpeed delivers exceptional results. The combination of its high-precision sensor, low-latency wireless connection, and customizable settings ensures a smooth and responsive gaming experience. Whether engaging in fast-paced shooters or strategic MMOs, the mouse feels precise and reliable in every scenario.

10/10 would recommend amazing assistance by the sales associate that help me as well !!

Every time something has broken I was able to bring it in and get a replacement with no problems. Other stores sometimes make it a complicated process, but since they pretty much cover everything you don't really have to worry.

I haven't had to use it but I'm glad I have it. Good value

The headset is a good brand but over time the mic doesn’t work and it ends up not being able to mute or anything be gentle with the Bluetooth connector because it may bend in half

Purchased for a high cost monitor that died. GeekSquad got me a new unit and within minutes I was leaving with my new monitor.

Very good with protection plans and repairs for every device!

I used this for my steam deck as a portable m&k. Zero complaints. Works as intended.