Customer Ratings & Reviews

Always very helpful to have the option for tech support. I usually purchase the 2-year replacement option in case any of my devices break after 1 year.

I always get protection plans for my electronics because you never know when you might have something in need of repair. I've had to use a Geek Squad plan once, though not a replacement, and they were quick and very helpful at both diagnosing and helping to fix the problem!

Is. G. O. Od

I’ve used Geek Squad for the longest time when it comes to having a warranty for items that don’t already come with any, or that i just want to protect. The staff are the friendliest people, and they are super helpful with answering any questions, even if they’re not about any product you’vepurchased. Would recommend buying this insurance whenever possible for any item that offers it.

Works great boo questions asked returns. Even without the box

My favorite keyboard, bar none. I bought this one as a spare they seems to attract Mt Dew. ;-)

Took my laptop in for a diagnostic check up and update that we were having trouble doing ourselves. Also the track pad and volume was acting funky. They fixed it in a day or so and haven’t had any problems with it since then! They were really friendly and made sure to explain what was the problem and the steps they took to solve it. I always get the plan for these reasons

By far the leading protection you can find for brick-and-mortar or online retailers alike. The best for your money and absolutely no hassle. I can’t say enough about it. Never make an electronics purchase without it.

Honestly they helped so much and they are so nice which made the encounter very good. Overall I got the issue that I had solved and felt good after the encounter. Also an additional note is that they didn’t make me feel like an idiot during my interaction.

Capital Mall Geek Squad staff were courteous and helpful when my son's keyboard was exchanged. The 2nd salesman was super knowledgeable with choosing a replacement. Effortless exchange.

Geek Squad is great because they provide expert technical support, reliable repairs, and personalized assistance for a wide range of electronic devices. Their skilled technicians offer convenient in-home or in-store services, ensuring customers receive efficient solutions and peace of mind in dealing with their technology-related challenges.

Geek Squad is great because they provide expert technical support, reliable repairs, and personalized assistance for a wide range of electronic devices. Their skilled technicians offer convenient in-home or in-store services, ensuring customers receive efficient solutions and peace of mind in dealing with their technology-related challenges.

I have geek squad on all my devices always comes in handy

Always worth it for those times you go OOPS, did that several times this year for the most part Best Buy and Geek Squad were helpful in a fast and effiecient manner. Only problem I had was when I crashed my drone and it took them two weeks to tell me they were just going to give me my money back, usually they do it there and then not sure what that was about but other than that yea I guess just dont forget to check in on status of items just to be safe so they dont lose you in the system

This has been worth the investment for my grandson.

Don’t risk it. This has come very convenient. It has saved me some money

I am a user of mechanical keyboards and this keyboard seems very good for those who need a good quality product without spending too much.

I work long hours and unfortunately have to type a lot. This keyboard helps me do it without my hands/wrists/joints hurting too much

Great peace of mind for any high value purchase. Super easy to use through the website or app.

Geek squad insures your well taken care of with a product wether it’s to return or damaged they will always help you by any means necessary and will give you advice on your best options and that’s why I keep returning to this place for the outstanding service