Customer Ratings & Reviews

Reliable services as advertised, experts in problems and finding suitable solutions that keep the best interest for all to assure a functional device as advertised be repaired and or off all fails maybe replaced or receive a credit back if the rare occurrence that it may not be fixed to its stock condition/performance. Always recommend Geek Squad to all!

Geek squad is always amazing. You could never go wrong and they are always super fair.

I'm torn with the service, I'm sure the staff do great work and I'm actually friends or acquaintances of one of them and I know for a fact he's a straight shooter. My only issue, is I buy the service and nothing ever happens. If I don't buy the service, something generally happens.

I have this connected to all my devices this is a need

I love the Geek Squad! Almost every single electronic I bought at Best Buy have this warranty! Because they are the best and if they can’t fix it usually what ever you spent on that product you can use for store credit or they’ll just give you a new one! Save me sooo much money! Love them!

Any questions I have had have been answered. Great customer services.

Geek Squad service is a must if you get anything. The 2-year accidental service is necessary if you break your item on accident. The customer service as well is on point and very fast. I would recommend it and the price usually depends on the product, but it is usually worth it.

Extremely good keyboard. Keys are very smooth an works a lot better than my last keyboard.

Peace of mind at a decent enough price. Is this a good deal i don't know but i like having them

Shoutout to the Geek Squad! They fix whatever needs to be fixed! Well almost anything.

We have loved having geek squad protection. Its the best thing in the world! Worth ever penny

I used this when my Razer - Kraken Wired 7.1 Surround failed at 18 months, which I knew it would since it had the mute and volume control on the line, which is where every headset I've ever had that was setup this way failed. I took it back to the store and they gave me a store credit, no questions asked. Well worth the money for wired headsets since these will usually fail in under 2 years.

[Employee of bestbuy] they gave me store credit that never expires so I could buy the replacement!

The Perfect Balance of Precision, Comfort, and Features – A True Gaming Weapon ⭐⭐⭐⭐⭐

The Perfect Balance of Precision, Comfort, and Features – A True Gaming Weapon ⭐⭐⭐⭐⭐

Nice easy and simple service, have used the warranty system for geek squad in the past and they have never rejected any item I’ve brought unlike other stores

Most companies dont let you return or reverse an insurance for a product, but I was surprised with BestBuy Geeksquad! Yall are legends frfr

This keyboard is nice and flows good they keys respond good as well

I will never purchase any electronic or gaming accessory from best buy without including the accidental warranty coverage. It is always a no hassle return/exchange and has never once given me trouble. I live in a house with a very curious and ambitious cat who loves to chew cables, so this is a must for me.

Very easy to make claims on. I had a replacement plan. I just walked in and they exchanged it for same product on the spot hassle free. And i was able to repurchase a protection plan on the new item to keep it going. Which saved me well over 100 dollars. Which is why i strictly buy my electronics from this store.