Customer Ratings & Reviews

Purchased this because my son is avid gamer who's trying to start up his ow streaming channel. So I figured is best to have extra protection but I haven't had to use it yet

the agents are always accommodating to my tech needs

best keyboard that i got for myself in years i need this

Honestly they helped so much and they are so nice which made the encounter very good. Overall I got the issue that I had solved and felt good after the encounter. Also an additional note is that they didn’t make me feel like an idiot during my interaction.

Added on the 2 year replacement when i purchased a WD external hard drive at best buy, and unfortunately had to use it just a few months before the 2 year period. It was very easy to use, best buy didn't give me any hassle, and was able to purchase a better drive that cost less than the original.

Best protection for all your electronics, I love it

Only worth it if you can’t get the same level of protection from the manufacturer.

The Best Buy guy recommended the protection plan..

minimum 50 character limit for review is to much..

Nice mechanical keyboard.This actually belongs to my son who loves it.

Great value, and peace of mind. 2 years of protection, no questions asked.

Great service and products. No issue replacement..

Geeksquad agents were always so friendly, I never had any problem with geeksquad service in any Best Buy store (I went to 4-5 different stores and had service). And because of how smoothly services are, I always recommend my friends to purchase electronic devices from Best Buy and then purchase geeksquad plan rather than anywhere else

Best Buy employees are always so knowledgeable and helpful. This is why I keep coming back! They were able to help me every time I had an issue and always able get me exactly what I needed.

Great product no issues with it at all. Works great.

What's there not to like about geek squad service. I get geek squad almost on every single product I purchase. Actually I go to Best buy over Amazon just sometimes to take advantage of the geek squad. There's something very satisfying knowing that your products that are usually expensive electronics are covered under a warranty. Not just any warranty The geek squad warranty is one of the best out.

Works perfectly. Used for work so it can take some abuse. No need for geek squad yet but the insurance is a comfortable feeling.

Geek squad insures your well taken care of with a product wether it’s to return or damaged they will always help you by any means necessary and will give you advice on your best options and that’s why I keep returning to this place for the outstanding service

Perfect gift for my little brother who is building a PC.

Every time I have had to take my computer to Best Buy Geek Squad for an issue I was experiencing, the geek squad employees were friendly and knowledgeable about the issues I was having. Geek squad was able to fix the issue in the store.