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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6522 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 6,522 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use but if I do im ready!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the protection plans with geek squad! Just uncase something goes wrong within the 2 year span. Highly recommended for gamers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this for all my items and Best Buy works with me anytime I have issues love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could have been better at communicating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service could be faster was waiting in line for about 6-8 minutes till I could have anyone help me and I was in the front of the line.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A little more for the warranty now is worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty is the only way to go with electronics these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did their job. were nice and friendly, direct and too the point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it..come in handed. We purchase another one if i have too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do or Don't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm torn with the service, I'm sure the staff do great work and I'm actually friends or acquaintances of one of them and I know for a fact he's a straight shooter. My only issue, is I buy the service and nothing ever happens. If I don't buy the service, something generally happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value, I get geek squads replacement plans on many of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is a must if you get anything. The 2-year accidental service is necessary if you break your item on accident. The customer service as well is on point and very fast. I would recommend it and the price usually depends on the product, but it is usually worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this warranty for my new speakers that I got in case they end up breaking for whatever reason. The price is always affordable

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind on your product being covered in case of an accident.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Solid

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice keyboard, good for the price, sounds nice and very customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard and mouse combo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected no issues using these, no issues connecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set user friendly and great for any computer wether it’s a laptop or tower and can be used for gaming also such a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps me decide to get warranty because of reviews. Make sure to have a warranty for your new product in case of unexpected problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad there is!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad! Almost every single electronic I bought at Best Buy have this warranty! Because they are the best and if they can’t fix it usually what ever you spent on that product you can use for store credit or they’ll just give you a new one! Save me sooo much money! Love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the geek squad warranty for my keyboard as it wasn’t too expensive, unfortunately my keyboard started to act up but the warranty let me exchange it for a new one a year later. Definitely recommend GSP on your heavy use devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What is peace of mind worth to you?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Warrenty. They are fast and hassle-free with all their promises! Plus IF an accident happens, which they do, you are covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty that is a must. You may never need it but better to have in case you do.

    I would recommend this to a friend