Customer Ratings & Reviews

I know some people feel differently about insurance type programs for items and there are definitely ones out there that I avoid like the plague, but Geek Squad has never let me down, I've kicked myself for not getting the coverage, but that's another story... It's absolutely a personal choice and for certain items it's probably not necessary but I would think about getting it for sure!

It’s very nice to have this insurance because accidents often happen with keyboards.

They’re very experienced they know exactly what they’re doing and they’re good at helping people to get to navigate through what they need to to get it fixed

Excellent keyboard and mouse. Nothing exceptional but good quality.

Excellent keyboard and mouse. Nothing exceptional but good quality.

One of the best products I've gotten! Would recommend.

Bought the geek squad warranty for my keyboard as it wasn’t too expensive, unfortunately my keyboard started to act up but the warranty let me exchange it for a new one a year later. Definitely recommend GSP on your heavy use devices

I typically pass on the protection plans but when you’re buying things that take constant wear and tear it’s a must have. I also get it for my game controllers cause when something breaks I can just take it in and they just replace it no questions asked

The agents were able to help me with my return, it was simple and easy. They did it quickly and they are super friendly!

Really good product I love how easy it is to get head shots on valorant

Im not much into purchasing warranty plans for peripheral objects but I've already had to replace some, so why not?

Always remember to purchase the protection plan for computer system parts never know if you have a problem with it.

Purchased this because my son is avid gamer who's trying to start up his ow streaming channel. So I figured is best to have extra protection but I haven't had to use it yet

Best Buy employees are always so knowledgeable and helpful. This is why I keep coming back! They were able to help me every time I had an issue and always able get me exactly what I needed.

Love the geek squad warranty. If you use a mouse or headset daily they wear out usually in less then 24 months. If you have kids using any of your gear they will often break it in under 24 months. Have had to warranty replace hardware multiple times Just get the warranty on the new set.

I am not a pc gamer, but the few games i have played on pc are enjoyed mich more witht his keyboard. I like the yexture alonh with the click of the keys. The one thing i am having an issue with is thr LEDs. They work perfectly fine, and all the options through thr downloaded program work well except for the screen mirroring mode. This could be an issue with the program or with my laptop specifically, but other than that this is an amazing product

Geek squad warranties are always great. Whenevee my stuff broke it got fixed/replaced with no issues.

Must have since products will go bad eventually. This will keep it covered past the manufacture warranty.

Really great services highly recommendable thank you so much geek squad and best buy

This replacement service is worth every penny for the peace of mind.