Customer Ratings & Reviews

Geek Squad is great because they provide expert technical support, reliable repairs, and personalized assistance for a wide range of electronic devices. Their skilled technicians offer convenient in-home or in-store services, ensuring customers receive efficient solutions and peace of mind in dealing with their technology-related challenges.

Geek Squad is great because they provide expert technical support, reliable repairs, and personalized assistance for a wide range of electronic devices. Their skilled technicians offer convenient in-home or in-store services, ensuring customers receive efficient solutions and peace of mind in dealing with their technology-related challenges.

I’ve used Geek Squad for the longest time when it comes to having a warranty for items that don’t already come with any, or that i just want to protect. The staff are the friendliest people, and they are super helpful with answering any questions, even if they’re not about any product you’vepurchased. Would recommend buying this insurance whenever possible for any item that offers it.

Extremely happy that I purchased the replacement insurance on a backup storage device I purchased. I loaded thousands of pictures onto the device over a couple of weekends. When I went to view the pictures, it was not readable at all. I brought it back to Best Buy, they checked it out, and it was indeed corrupted. Since I had purchased the replacement insurance, they credited me with the full value of the item and I was able to purchase another storage unit of a different maker for a small additional fee.

i dont always get the insurance on these but when i do its worth it !

I honestly think that the replacement warranties are the best at Best Buy, it really is what keeps me shopping here!

Best keyboard I’ve ever used I recommend getting another

I typically pass on the protection plans but when you’re buying things that take constant wear and tear it’s a must have. I also get it for my game controllers cause when something breaks I can just take it in and they just replace it no questions asked

Bought this protection and I like to have his peace of mind

I buy alot electronic devices cameras, gaming consoles computers and everytime i buy the warranty because i know some of the will eventually ware off so everytime i go to the store the process its really fast and effective so thats why i always buy with best buy and a warranty with geek squad

This 2-Year Accidental Geek Squad Replacement plan is a must-have for any tech user. It takes the worry out of owning electronics by offering speedy and hassle-free replacements. The peace of mind it provides is invaluable, making it an outstanding addition to any purchase. Highly recommended!

Excellent protection plan, I love that it's totally upfront and there's no technicalities that they might use against you. You show them the product, explain what happened, and they take care of it from there. I always get it when I purchase important or difficult to replace products!

I will never purchase any electronic or gaming accessory from best buy without including the accidental warranty coverage. It is always a no hassle return/exchange and has never once given me trouble. I live in a house with a very curious and ambitious cat who loves to chew cables, so this is a must for me.

never had a issue but know if i did they take care of it

Very easy to make claims on. I had a replacement plan. I just walked in and they exchanged it for same product on the spot hassle free. And i was able to repurchase a protection plan on the new item to keep it going. Which saved me well over 100 dollars. Which is why i strictly buy my electronics from this store.

Nice product for the tablet. This keyboard gives you everything you need for the tablet

Service was excellent! I was looking for an IBM classic keyboard but I found this option instead and I am very satisfied!

The service is great! No worries about future problems

I am not a pc gamer, but the few games i have played on pc are enjoyed mich more witht his keyboard. I like the yexture alonh with the click of the keys. The one thing i am having an issue with is thr LEDs. They work perfectly fine, and all the options through thr downloaded program work well except for the screen mirroring mode. This could be an issue with the program or with my laptop specifically, but other than that this is an amazing product

Always buy it when getting products at bestbuy. Never had a complaint, and always easy to take in and replace the product if something is wrong