Customer Ratings & Reviews

Peace of mind just incase my device fails to have it replaced or repaired

Great product. Easy to clean and very reliable. Need to get another one for home use

The geek squad service is one of a kind. I was having problem with my surface the geek squad helped me step by step to fix everything. I thought I lost all my files. To help me fix it and I'm forever grateful I'm so glad that I had this because it saved me a lot of money

The agents were quick to replace the faulty product and were eager/ happy to help!

Bought this to support my daughter heading off to college. Hadn't had to use it yet, but it's nice knowing if we do, you guys are there. Gives Dad a piece of mind.

Good for typing and gaming. Happy with this product

Keyboard super easy to set up!! The wireless makes it look more aesthetically appealing

Great to have ensurance and quick replacement for expensive products.

Funtioncal no lollygagging straight the point, everything you could want!

I've always appreciated the work by the squad. They've saved me a few hundred bucks for problems I couldn't figure out myself. They inspired me to learn more about computers. When I was little I wanted to work at best buy just to be in the geek squad lol

This has been a life saver. When my son broke his last head set. He had 2 months left on his warranty. The crew at Howard close to McCormick totally got me set up and we’re very professional.

I love the warranty for best buy cause you would get your money back even though the item is not the same price you will get it for the price you bought it, it is really great to have warranty and be fully covered in case anything goes wrong.

Geek Squad has always been a great service, and whenever I purchase Electronics, Geek Squad is a must!

awesome!!!iopjjbopgrjobjgobjgohghkbgkhgkbgkbgkbgkb

They don't mess around. You buy that 2 year protection plan, you bring it to the store and they instantly give you credit. AND you dont have to rebuy the plan, its still in effect. AND you can tie it to your phone number or an email and then you dont need a receipt. I do it on everything I buy there now. I also buy more there so I have a local store and dont have to deal with RMAs

Always a good choice to add this better safe than sorry

Warranty is always nice to have. Especially on electronics.

I have yet to use it which is good, but having the replacement makes life easier in the event a problem does happen.

So helpful and so kind to offer this service to customers!

Covers me so I don’t have to worry! Don’t have to stress about my items being damaged or defective in the future!