Customer Ratings & Reviews

Service was excellent! I was looking for an IBM classic keyboard but I found this option instead and I am very satisfied!

This is the best gaming 60% gaming keyboard and when I brought it from Best Buy the service was soo good and I got it on sale. This keyboard is good it hasn’t broken or start glitching.

All my stuff lasts more that 2 years so, thank goodness I never had to use this lol

I rarely buy any hardware without the service. If I have a laptop become a lap drop on the way to or from Court, if it flies off the top of my car, if it endures my sloppy coffee consumption over its keyboard . . . it's replaced automatically, my awkwardness notwithstanding. Good stuff. Ethically, I refrain from taking advantage but it's saved me a buncha cost at least half dozen times with laptops and other gear.

[Employee of bestbuy] Nice keyboard, good for the price, sounds nice and very customizable.

Great work mouse. Comfortable and side scroll is useful

[Employee of bestbuy] Peace of mind on your product being covered in case of an accident.

For the money, this is a great value just to have for peace of mind.

I love the warranty for best buy cause you would get your money back even though the item is not the same price you will get it for the price you bought it, it is really great to have warranty and be fully covered in case anything goes wrong.

Love this service knowing my electronics are protected is great peace of mind

[Employee of bestbuy] Great service and products. No issue replacement..

Excellent Service Guarantee - As a small business rely upon efficient and timely technical support and f/u. Best Buy Geek Squad 2 Year Replacement Plan deserves an A++++ because they contribute to our office efficiency with their professional f/u with time saving decision making for products purchased through them.

For electronics, always always always always always get the warrantee

It helps me decide to get warranty because of reviews. Make sure to have a warranty for your new product in case of unexpected problems.

I got this warranty for my new speakers that I got in case they end up breaking for whatever reason. The price is always affordable

Great set user friendly and great for any computer wether it’s a laptop or tower and can be used for gaming also such a great product

While expensive, this gave me 20% off what Apple store would have charged for replacing broken screen. Because contract between Apple & Best Buy says customers can only check in an Apple repair with a Best Buy employee who is officially certified to REPAIR apple products, if that person isn’t working or in the store, customer is denied an appointment even to drop off the item for repair.

Super simple, easy and fast, they never disappoint, the best.

Most of the time I don't purchase product replacement guarantees because a great quality product shouldn't need one. These product replacement guarantees are so low in price and offer so much in return that it seems almost silly not to spend the extra $5 or $10 on them. In the past, guarantees cost $20 or $30 dollars and that's way too much for a quality product. I'm a satisfied customer with this purchase.

The replacement policy is top notch at Best buy and leaves me worry free for anything I cover with the policy. NEVER have I had issues with returning faulty electronics! Love Best Buy!