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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6524 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 6,524 reviews
  • Rated 5 out of 5 stars

    Very nice service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful and so kind to offer this service to customers!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Removes worry when purchasing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers me so I don’t have to worry! Don’t have to stress about my items being damaged or defective in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Credited full price to new headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my broken headset in a timely manner. Offered credit towards another headset in value of what I paid for them. Definitely worth the purchase. Got geek squad on my new headset as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Keyboard/Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really great keyboard. Especially if your system has the Corsair virus. The keys are responsive and clicky without annoying everyone around you. i actually took this to work and use a 65% for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, smooth keys, quiet, just the perfect keyboard for your office, no complains at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helped with the Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us replace the item in store. The associate was attentive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXPLAIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got my monitor the never explained how the guaranteed worked so when I cracked my screen I thought I could get a replacement but when I went the said it didn’t cover cracked screens but they never told me that

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    keyboard replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son recently purchased a keyboard, and I bought the warranty for it. A few months in the keyboard simply stopped working. We took it to Best Buy and they gave us store credit to get a new one. It was so easy and quick! Thank you for your help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful every time that I've needed them, so I continue to purchase these protection plans, hopefully I won't need it but if/ one I do, I will be grateful that I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I get this for all my electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always worth it to add geek squad protection! Never any issues when I bring my item for exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THIS SSD INTERNAL HARDRIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my ssd card. Its fast and very efficient at loading up games on my ps5. The installation was so simple. The price was fairly marked and i have no complains. Will rate a 10 out of 10 would recommend to friends and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good keyboard very light and fast keys on point good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is always there to protect my investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got $86 store credit by returning my headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved $80 thanks to geek squad and I don't have a lot of money left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty can save you money. There is a chance the keyboard you want is not there but it is great to have a replacement through a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Protection Plan just makes sense for us to have. I love the new keyboard and mouse and I need to keep it working. Since the keyboard and mouse are wireless, they do not live on the top of a desk. I love my wife, however, she is accident prone (and she freely admits it!) and we have a bit of a rambunctious pooch, so accidents can happen. Therefore it made sense to get this Protection Plan with our new keyboard and mouse combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I have used the Geek Squad they have never disappointed. Very knowledgeable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product all around! really good quality and is smooth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product to buy if you plan to return or replace your device after use for full price or price you paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product to buy if you plan to return or replace your device after use for full price or price you paid.

    I would recommend this to a friend