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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6659 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 6,659 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP Replacement

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is great if you are worried that your item will break within the first couple years of use. I for example go through computer accessories within the first 2 year usually and with GSP you can return the item and get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great especially for headphones. I purchased a Hyper X cloud II a few years ago and after 6 months they broke and got them replaced absolutely free no hassle. The next pair lasted a good while, but unfortunately broke while I was on vacation and when I got back home the warranty had expired just days before so I was a bit out of luck. I bought a new headset and obviously got the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keyboard replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son recently purchased a keyboard, and I bought the warranty for it. A few months in the keyboard simply stopped working. We took it to Best Buy and they gave us store credit to get a new one. It was so easy and quick! Thank you for your help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your best buy is Bestbuy Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to save a buck. Everyone knows gaming devices get more wear and tear in the heat of the battle than Grandma surfing Cooking recipes. Geek Squad at my Bestbuy store never complained replacement or update to the newer model. No cheap counterfeit items. Goodbye Amazon and Ebay. Great products are important BUT a great company like Bestbuy behind it is more important!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same day delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a return and brought the wrong usb dongle back to bestbuy so my mouse was left useless. Same day delivery saved my butt and my weekend lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The warranty from best buy is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't stress enough how amazing the warranty is. I've replaced many products using this service and will continue using it for as long as they offer it. Great for high use items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy it when getting products at bestbuy. Never had a complaint, and always easy to take in and replace the product if something is wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THIS SSD INTERNAL HARDRIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my ssd card. Its fast and very efficient at loading up games on my ps5. The installation was so simple. The price was fairly marked and i have no complains. Will rate a 10 out of 10 would recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are there for you when you need them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to get the protection and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe is better than sorry in my opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better to have and not need to need and not have as I like to say. If you buy an item and it craps out in a short period of time after the 30day in store receipt period at least with the protection plan you can still get it repaired or replaced and that saves you extra money from buying another item because of a failure. I have only had to use a warranty once so far and thankful I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping at best buy! THe customer service, geek squad, and employees are always very helpful when it comes to returns, questions, or shopping in general. I have never had any problems returning an item in-store or online, they have always been exchanged for another item or replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this keyboard that attaches to the iPad. The keyboard connects easily and disconnects easily, makes it easier for typing in the included case with the keyboard is excellent as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this keyboard is great. Takes a little getting used to seeing as how I’ve always used a full sized keyboard. Key action is smooth and precise. Icue software is a bit wonky but what specialized software isn’t so I wont knock a star. Would buy again if I had to.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good PC speakers

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Without spending an arm and a leg, these are best bang for buck. Good bass, can get pretty loud if you try. Dont need a lot of space but if your setup is very tight and compact, smaller speakers would probably be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased Best Buy's Geek Squad Protection Plans on any high value item or item(s) I feel would be prone to damage whenever purchased from Best Buy. Most of the time I don't have a use for this warranty on the devices I get them on but in those times where my item went defective, it really came handy! I highly recommend Best Buy's Geek Squad Warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been told time and time again to purchase protection in case of an accidental breakage that's covered. I chose to purchase it as the price is great and the Geek Squad has a great reputation for fixing whatever electronics end up having a problem. Hopefully I won't have to use the added protection however, if I do I'm sure the Geek Squad will come through abd fix any issues that are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I’ve made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great keyboard for starters (like me)! I’ve had it for almost 3 months now and it’s held up very well. The software it comes with for the RGB is pretty solid. If you’re looking for a good keyboard that isn’t overly priced, this will be a perfect one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the hekp I needed no problem. Theyre always very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for certain items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look at what you're purchasing and how much they are asking for this warranty for your product. Some things I buy I am blown away by how inexpensive the warranty is. But yes, warranties are to make money. Shipping out something important and waiting for it to come back sucks too though. Weigh your options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Keyboard/Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really great keyboard. Especially if your system has the Corsair virus. The keys are responsive and clicky without annoying everyone around you. i actually took this to work and use a 65% for gaming.

    I would recommend this to a friend