Customer Ratings & Reviews

[Employee of bestbuy] I’ve had to use my geek squad protection a few times for everything from electronics to computer peripherals to kitchen appliances. I’ve never had a single issue redeeming any of my benefits. It really does bring a sense of security.

Thankfully I haven't had to replace this keyboard. But I did buy this geek squad replacement plan. The cool thing about this plan is that I bought it for a small price, and if it stops working they will replace it. I bought this keyboard a while back and I use it daily and it still works like the day i bought it. The keys are smooth.

Great if you don't want to pay full price for replacement.

This has been a life saver. When my son broke his last head set. He had 2 months left on his warranty. The crew at Howard close to McCormick totally got me set up and we’re very professional.

Good quality Awesome way to introduce probably one of the best in the market

I am glad I bought the replacement contract because the keyboard did not work right for the month I had it. Logitech support leaves much to be desired. Because of past experience with them, I bought the replacement contract and it was very easy to exchange the defective unit. Replacing anything with Logitech takes a long time and costs you to ship it so the replacement agreement is a good deal.

Small and compact. Nice lighting that stays on while in rest mode.

Haven't needed to use it yet but it covers a lot of stuff. Great choice to get.

Rarely have I had issues with products purchased from Best Buy. On those occasions when I had to use my projection plans to resolve a matter, Best Buy’s service personnel responded quickly to address my need. They have been courteous, prompt and always well prepared. This service is well worth the cost for the return on the investment.

Replaced my broken headset in a timely manner. Offered credit towards another headset in value of what I paid for them. Definitely worth the purchase. Got geek squad on my new headset as well.

Never had any problems using this 2 year protection and returning the product

glad I had the squad at my back! Old trakball had lost parts when I moved, and they were exceptionally helpful to me. Th store I purchaced the trakball at did not have the one I was asking about, and they said I could get the other style,(just pay difference in cost) I did, and will keep my geek squad protection for as long as i can! it's worth every penny!

The geek squad is an exceptionally good value. I was impressed by the professionalism and quality of their work. I only use them to service my computers because they always do a better job than in-house personnel. I've had trouble loading software due to a glitch in the software itself.

Good deal if you ask me since stuff can break randomly.

Haven't used the protection plan for the item purchased it with recently, BUT I have used the protection plan in the past for other items I had one with and it's a good option just to be on the safe side of things. Either you will get a repair or replacement and that will save you from having to buy a new item after using it for a period of time within the plan period of coverage.

Geek squad has always been helpful every time that I've needed them, so I continue to purchase these protection plans, hopefully I won't need it but if/ one I do, I will be grateful that I have

I love this two years accidental replacement membership this is amazin. Sometimes things happen give yourself the peace of mind especially if you have a little one sometime accident happened but having this product will save you a lot of money

good guys, helped me pick out a good headset, thanks!

I purchase this for all my items and Best Buy works with me anytime I have issues love it!

Always very helpful and kind, knowledge and very quick to fix the issue.