Customer Ratings & Reviews

They replaced what was needed whenever I needed it

My daughter loves this keyboard and i am glad to have a protection plan in cause she has an accident.

I love my Geek Squad Service they ask what's wrong I tell them, they replace it. done ;)

Not really sure why I need to review a protection plan… When I buy any electronic device I always purchase whatever is asked from warranty, protection plans, etc. I always think, do I want to pay full price if there is any issue with my device? or have it replaced or repaired at little to no cost. Trust me I rather save money then to have to pay full price again on certain electronic devices.

If it ever breaks I can just bring it back and get it replaced, it's quite shrimple.

Good to have they will cover any damage that happens to the controller whether it be physical or internal.

Bought these for my son. Had to buy a pair for myself. Comfortable. Great quality.

We use these for our whole company, no problem and easy to pair!

A must have for electronics, geek squad makes it hassle free and fast when you need help

I always get a Geek Squad plan on anything I buy. Learned years ago that it's the easiest and most reliable way to protect any investment I make in new purchases.

I always feel in good hands when I talk to a geek squad

I picked this combo up because I was starting to go back to the office, and I didn't want to take my MX keyboard there in case it got lost or stolen. It definitely does the trick, syncs fast to your computer, and both mouse and keyboard are very responsive. The keyboard may sound clickier than I'd like, and the mouse smaller than I'm used to, but definitely a good purchase for what I need.

I rarely buy any hardware without the service. If I have a laptop become a lap drop on the way to or from Court, if it flies off the top of my car, if it endures my sloppy coffee consumption over its keyboard . . . it's replaced automatically, my awkwardness notwithstanding. Good stuff. Ethically, I refrain from taking advantage but it's saved me a buncha cost at least half dozen times with laptops and other gear.

Great people behind the counter. Im glad theres such good service

This is great if you are worried that your item will break within the first couple years of use. I for example go through computer accessories within the first 2 year usually and with GSP you can return the item and get a new one.

I have not needed to use this, but I'm glad I have it if I need it.

Best keyboard on the market. Would recommend to anyone that games

Great , and great quantity..........................

Very much worth spending an extra few dollars to have a hassle free exchange if broken or defective

Excellent Service Guarantee - As a small business rely upon efficient and timely technical support and f/u. Best Buy Geek Squad 2 Year Replacement Plan deserves an A++++ because they contribute to our office efficiency with their professional f/u with time saving decision making for products purchased through them.