Customer Ratings & Reviews

Genuinely one of the best gaming mice to exist. It's light, comfortable on the hand, and holds a reasonably long charge. Only slight downside is the micro-usb port, but I can look aside that because of the other benefits.

Just needed a cheap keyboard for our server PC. This definitely held up!

great very helpful and fast! didnt wait in line too long and got my questions answered

I never really had to use it but every time I go into Best Buy and speak with anyone in the geek squad always super friendly, super helpful very knowledgeable and great customer service

While expensive, this gave me 20% off what Apple store would have charged for replacing broken screen. Because contract between Apple & Best Buy says customers can only check in an Apple repair with a Best Buy employee who is officially certified to REPAIR apple products, if that person isn’t working or in the store, customer is denied an appointment even to drop off the item for repair.

They Provide the best service and always are helpful in problems relating to damaged products, repairs, and warranty issues. Not once have I had an issue where they couldn't come to a solution to my problems, Having Warranty with Geek Squad is A MUST.

I’ll always invest in getting insurance, you never know what might happen!

Always very helpful. Anytime I have a problem it’s guaranteed I get great service !

Great especially for headphones. I purchased a Hyper X cloud II a few years ago and after 6 months they broke and got them replaced absolutely free no hassle. The next pair lasted a good while, but unfortunately broke while I was on vacation and when I got back home the warranty had expired just days before so I was a bit out of luck. I bought a new headset and obviously got the protection

Great keyboard at a really great price. Recommend Best buy for any computer needs.

The quality on this is beyond what I expected. It was easy to sync to it.

had a bunch of PC peripherals all die on me at the same time and they replaced them all the same day, and even credited me the difference since prices had dropped. I basically got a USB microphone for 75% off because of these contracts.

The ability to swap your item out for a new one if it stops working is just too good and I have yet to see a superior plan from another retailer.

GeekSquad is responsive and helpful! They helped with setup and answered all questions I had.

Most of the time I don't purchase product replacement guarantees because a great quality product shouldn't need one. These product replacement guarantees are so low in price and offer so much in return that it seems almost silly not to spend the extra $5 or $10 on them. In the past, guarantees cost $20 or $30 dollars and that's way too much for a quality product. I'm a satisfied customer with this purchase.

Great way to save a buck. Everyone knows gaming devices get more wear and tear in the heat of the battle than Grandma surfing Cooking recipes. Geek Squad at my Bestbuy store never complained replacement or update to the newer model. No cheap counterfeit items. Goodbye Amazon and Ebay. Great products are important BUT a great company like Bestbuy behind it is more important!

great service. always comes in handy and worth it.

It is so convenient to have the protection for my item

Great keyboard and doesnt stick or lag and connects with no issues

Gives you peace of mind from when the unexpected happens