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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6524 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 6,524 reviews
  • Rated 5 out of 5 stars

    Good deal for certain items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look at what you're purchasing and how much they are asking for this warranty for your product. Some things I buy I am blown away by how inexpensive the warranty is. But yes, warranties are to make money. Shipping out something important and waiting for it to come back sucks too though. Weigh your options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been told time and time again to purchase protection in case of an accidental breakage that's covered. I chose to purchase it as the price is great and the Geek Squad has a great reputation for fixing whatever electronics end up having a problem. Hopefully I won't have to use the added protection however, if I do I'm sure the Geek Squad will come through abd fix any issues that are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was extremely great I went in with a issue to my headset and they were Wuxi’s to help me even allowed me to show up early for my appointment. They were friendly and professional and were able to swap out my headset for a brand new one

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best warranty since Sears

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use my geek squad protection a few times for everything from electronics to computer peripherals to kitchen appliances. I’ve never had a single issue redeeming any of my benefits. It really does bring a sense of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take it from a semi pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad never lets my family down. I am the family tech support guy and I do volunteer to fix machines all around town. When I cannot help due to time or complexity of the issue, I send them to geek squad. They never fail to achieve positive results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone that purchase any electronics should purchase this. It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure to protect your purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I think geek squads protection is amazing. I've had multiple devices with it, especially my headsets for gaming. I've had them randomly break or things happen and the service has been nothing but perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as an inexpensive keyboard and mouse go this set is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know that I have this service available if I ever need it. Tech stuff is not something I am good at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always use there service comes in handy thank you for it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy exchange!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to exchange broken mouse. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I had the squad at my back! Old trakball had lost parts when I moved, and they were exceptionally helpful to me. Th store I purchaced the trakball at did not have the one I was asking about, and they said I could get the other style,(just pay difference in cost) I did, and will keep my geek squad protection for as long as i can! it's worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brains!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it wasn't for the Geek Squad I would be lost, super helpful team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound & safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always opt to purchase the geek squad accidental replacement. You never know when something might go wrong and end up damaging your item, so knowing I have two years guaranteed replacement, it's a comforting worriless thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the purchase on any product. The Geek Squad protection is always worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is an exceptionally good value. I was impressed by the professionalism and quality of their work. I only use them to service my computers because they always do a better job than in-house personnel. I've had trouble loading software due to a glitch in the software itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech keyboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for one of my granddaughters to use with her Ipad while at college starting in August of this year. I purchased a apple magic keyboard but she didnt like it so i got her this and she likes it better than the apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did warranty work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of my laptop warranty work! Great work and don’t have to worry about it

    I would recommend this to a friend