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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6659 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 6,659 reviews
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 year insurance for gaming headset. Last set did not, and had to buy new headset. Could of been replaced or fixed if purchased for first headset.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works just fine

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works just fine, bought for my mother so if was a perfect value for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you didn't think you needed it before, let me tell you that you need it now. We've increased the burden on our equipment since 2019 and now most of what we do is now online. I needed to use mine one year later. The replacement was so easy and I chose one of equal or greater value with no questions asked. Get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Back Up Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use it which is good, but having the replacement makes life easier in the event a problem does happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally i rest for my carpial tunnel. And the long hours bending myself to reach the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    taught me how to work it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geeks a few times before this. They always helped and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always find these plans worth it, especially if something happens. Bought one of these for a laptop/2-in-1 that wasn't dropped or anything, but had a mark on it that they classify as 'accidental damage' that would've cost over 500 to fix, but was free thanks to the plan covering it. Great piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for protecting your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a Geek Squad plan on anything I buy. Learned years ago that it's the easiest and most reliable way to protect any investment I make in new purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re one of those people that think is just waisted money because you’re always taking good care of your electronics,accidents happen when you less expect and if you don’t have the right protection you’re wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get a refund for my product with buying this at such a low price

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Removes worry when purchasing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers me so I don’t have to worry! Don’t have to stress about my items being damaged or defective in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty it can save you in the long run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended warranty when I purchased my mouse for my gaming pc and sometimes things get intense and accidents happen this saved me the purchase of a new mouse when mouse was showing heavy wear and was no longer a functional unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About this to go with my husband‘s headphones, pretty reasonable price for a warranty for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product no complaints. Have had for 2+ years no issues have arose so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace broken mouse with no questions asked. Did a great job helping me find a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection can't hurt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection and I like to have his peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Global Communications burdens equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since 2019 our world is upside down and we now do a lot of things on line. No surprise that my keyboard was the first thing that crapped out. Thank god I had the 2 year warranty. Replaced with no problem and repurchased the warranty. Guys, we are in a new age of global communications via the internet. Get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been a great service, and whenever I purchase Electronics, Geek Squad is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best keyboard I’ve ever used I recommend getting another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been preaching this to my friends that they need to buy from best buy and geek squad protection so they can upgrade in the future for a discounted price getting in store credit from an item.

    I would recommend this to a friend