Customer Ratings & Reviews

I am very happy with the people that work at Geek Squad, they are so awesome. The Web Root that I purchased protects my computer daily, the price is reasonable. I am so thankful they can help me with the right answers that I need, without hesitation or charge to me when I call for help, thank you, Geek Squad, great job!

[Employee of bestbuy] The ability to just take your device back and get a replacement after months or a year of wear and tear and errors is well worth the cost. You're buying peace of mind.

Has great customer service, kind, respectful, helpful, and knowledgeable in answering questions relating to any electronic questions. Geek squad knows what their doing and fixes problems in a timely manner! Highly recommended !!!!

never had a issue but know if i did they take care of it

Best coverage then any company dont need to say anything else

Perfect product to buy if you plan to return or replace your device after use for full price or price you paid.

Perfect product to buy if you plan to return or replace your device after use for full price or price you paid.

WHEN MY XBIX CONTROLLER MESSED UP, I CONSIDERED BUYING A WHOLE NEW ONE, BUT WITH A WARRANTY CHECK, I FOUND OUT I HAD ONE WITH BEST BUY AND TOOK IT IN. THEY HELPED ME AND IM FOREVER GRATEFUL FOR THEM

Never have I had an issue with Geek Squad. Fantastic work as usual

What can I say. It's a Kuerig. Works as it should and has for a long time. The LCD screen did get a vertical line through it in just a few months, but really hasn't affected the use. Good product that I can recommend. You can set an auto on/off times and temperature. Bought a pot for use of Pods that it supports, but this never really caught on and the pot (yes made for this model) never got properly recognized by the pot. Still use it anyway. Can blame the make for what could be a pot problem, mabye? However, that and the screen issue loses a star. Overall very happy with this.

I bought this mouse in December of 2021, its been an amazing mouse don't get me wrong, fully customizable, RGB, does what i need it to do, however the middle mouse button clicks but it does not rotate screens 360 degrees while gaming. Beware that this is a common problem with these mice and make sure to get a warranty if you do buy this. Best buy wont replace this unless you take it into store.

Would recommend to anyone that is contemplating on buying the geek squad insurance with anything at Best Buy

It’s always worth it to add geek squad protection! Never any issues when I bring my item for exchange

Keyboard super easy to set up!! The wireless makes it look more aesthetically appealing

The service is great! No worries about future problems

My son requested this keyboard. It works as it should, He’s content with it but is already ready for an upgrade

Best Buy's Geek Squad Replacement Plan is really great! I've purchased it on so many items over the years and whenever there is an issue, it's usually a quick replacement of the same item (if available), if not, then it's an automatic store credit or gift card for the purchase price of the defective item.

Very good quality, clickery-clacks are incredibly satisfying. Very responsive. Makes all the difference while gaming. Also makes marketing in-game much easier.

Great product. Easy to clean and very reliable. Need to get another one for home use

Always easy to exchange broken mouse. .