Customer Ratings & Reviews

Great device, smooth keys, quiet, just the perfect keyboard for your office, no complains at all

2nd one I’ve bought and it’s still working like a pro

The agents were quick to replace the faulty product and were eager/ happy to help!

Geek Squad is worth the money and Best Buy delivers quality customer service!

Pretty great service that they provide I’ve dealt with them about a controller and it was a smooth process

Always replaces the item when it malfunctions! Staff is very friendly.

Great product I would most definitely purchase again

Keyboard is very nice. But it's too big for me. I should've done this a long time ago and may consider doing this in December of 2023. Recommend this keyboard to people with slightly larger hands.

The last time i had broken something i got a full replacement, on my Xbox elite 2 controller, and i got a brand new working controller. I'm happy with the warranty. Nothing more to it.

I will say the register rep was not the most friendly, but got it taken care of. Thank you for your help.

I think it's asking me to review the two year item protection I bought for a product. That's weird. Lolz. I'm only filling this out to try and win the gift card.

Bought a keyboard for my son and it disintegrated over 16 months. Walked into best buy and they gave me my money back so I could buy him a new one. Doesn't make sense but I'm not going to complain.

The protection plan is great. You can return it in any condition, no questions asked. They have a yearly option as well that covers all devices bought through best buy. If you shop here often, then its worth it.

[Employee of bestbuy] A Must have, why pay more for repairs when you got Geek Squad Protection. It is a no brainer in most purchases.

Nice piece with ease of use. Help ease the task at hand and also the love the construction which both sits well on the table or desk and does not wobble or distract from smooth movements or motions in doing the daily tasks needed . Multiple users of different age group with no complaints. Will purchase again if needed .

This is great for if you believe you might need support from the Squad!

I legit do NOT buy products WITHOUT Geek Squad's replacement plan. This thing gives me absolute peace of mind on any product I decide to pick up knowing that I can walk up to the store nearby and get things handled if something goes wrong. Highly recommend; worth the cost!

Great product, really easy connection and the ease of use it’s amazing.

Peace of mind just incase my device fails to have it replaced or repaired

I've reviewed this twice already and I can't stress this enough... if you use the item constantly, you might want to have this as a safety net because things break and buying something twice sucks¯\_(ツ)_/¯