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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6524 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 6,524 reviews
  • Rated 5 out of 5 stars

    quick and easy returns, cheap and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any returns for damage/faults with products are always quick and easy, i always prefer buying tech from here so i can use this warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service plan works great with best buy i would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth it and gives you peace of mind. I'm glad I chose it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS 100% WORTH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN MY XBIX CONTROLLER MESSED UP, I CONSIDERED BUYING A WHOLE NEW ONE, BUT WITH A WARRANTY CHECK, I FOUND OUT I HAD ONE WITH BEST BUY AND TOOK IT IN. THEY HELPED ME AND IM FOREVER GRATEFUL FOR THEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You're paying for Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever have that "I'm not 100% sure" feeling when buying a product, don't hesitate to front the extra few bucks to purchase the 2-year protection service. The service is phenomenal and has saved me in the past when certain electronics started malfunctioning after an extended period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended service experience A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop this on anything over 100 bucks when it is offered. They replace or SWIFTLY repair your stuff. You have access to tracking and repair status through the whole process. They do not have people behind counters waiting to argue with you, they take care of you. If you are a senior or not tech savvy this is a MUST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality. No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is good enough. No issues and I’ve had it for awhile now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for peace of mind. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re really helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don’t break anything to use them! I was able to get help quickly and out of the store in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental protection warranty when it comes to items like these especially with younger ones you just never know and they have saved me a lot of money over time..unlike the other store warranty you can exchange in store others want you to ship out your items which is a big headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend this. I never purchase anything with out it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they offer this service because things break even the quality things

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great replacement plan for computer accessories.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Razer Orochi mouse just because I know a lot of gaming mice are prone to double clicking issues. This is just for reassurance in case that does happen to my gaming mouse, so I can just go and get it exchanged at a Best Buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox controller fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last time i had broken something i got a full replacement, on my Xbox elite 2 controller, and i got a brand new working controller. I'm happy with the warranty. Nothing more to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is in good conditions I recommend it. If low on money this is a bet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality surround sound. Came in clutch when my headphones got broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty it can save you in the long run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended warranty when I purchased my mouse for my gaming pc and sometimes things get intense and accidents happen this saved me the purchase of a new mouse when mouse was showing heavy wear and was no longer a functional unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad honored warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the geek squad warranty for other products . When I needed to use the warranty , was very satisfied . Product couldn’t be repaired, Best Buy replaced with similar item . I did have to pay price difference since not on sale . But much better than buying it again .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and straightforward.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best buys fix or replace warranty is incredibly straightforward and honestly very good. I've had no issues with it yet and it's flexible while maintaining good service which is hard for a lot of warranties to do. The downside however, is if you start breaking your devices constantly it's gonna cost you a lot. But that's an issue that you have to fix yourself, not best buy. This warranty is specifically meant to outlast the manufacturer warranty and MAYBE, on rare cases of accidental damage or just straight up laziness, be easy to use to get an instant, no fuss replacement at your local best buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the replacement plan!!! Saved my behind so many times and it’s so easy to use! Just bring your items to a cashier, give them your number to look up the warranty and if they have the same item in stock u get a replacement on the spot no cost. The best part is you can purchase the plan again on the replacement item.

    I would recommend this to a friend