Customer Ratings & Reviews

I've reviewed this twice already and I can't stress this enough... if you use the item constantly, you might want to have this as a safety net because things break and buying something twice sucks¯\_(ツ)_/¯

Had to replace my son's keyboard with this one. My son says the keys are cool. Will buy again.

Live this service very knowledgeable staff excellent customer service. Very quick with this service. Definitely recommend for all purchases at Best Buy.

Geek squad is not only excellent at solving my problems but if they for any reason can’t provide a solution, they don’t mind telling me that up front, and going the extra mile to put me in touch with someone who absolutely can fix my worries. They do not stop working with the customer until the customers issue is resolved, and that is satisfaction guaranteed.

Purchased this to protect headphones purchased as a gift.

Glad i got this protection plan, helped me when my headphones had problems or if they broke. I buy this on all of tech that i buy

Glad i got this protection plan, helped me when my headphones had problems or if they broke. I buy this on all of tech that i buy

Always find these plans worth it, especially if something happens. Bought one of these for a laptop/2-in-1 that wasn't dropped or anything, but had a mark on it that they classify as 'accidental damage' that would've cost over 500 to fix, but was free thanks to the plan covering it. Great piece of mind

I haven't had to use it yet because product is brand new but I've used them in previous situations and they are quick to take care of the problem

This keyboard gives you the correct amount of clicks taps that we like to hear from the build your own keyboard but it’s pre made.

A Must have, why pay more for repairs when you got Geek Squad Protection. It is a no brainer in most purchases.

Needed to swap my old keyboard out, and GSP made it easy. Exchanged and paid the difference willingly for a better / more expensive keyboard. Makes it a nice gradient towards better products while keeping my business. Great work

It’s a really good product to use and I recommend it!

Very useful mainly when you are clumsy with your electronics.

The girl that helped me with returning my sons headphones because they broke.. was so nice!! She made the transaction so smooth.

If you didn't think you needed it before, let me tell you that you need it now. We've increased the burden on our equipment since 2019 and now most of what we do is now online. I needed to use mine one year later. The replacement was so easy and I chose one of equal or greater value with no questions asked. Get the warranty.

Loved the service and had great help from all the staff really appreciate it

Always love getting protection with the ease of just going to the store with any issues I may have

Great value, good quality, highly recommend!!! !!!

best thing that best buy could have ever done for there customers