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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6524 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 6,524 reviews
  • Rated 5 out of 5 stars

    Geek squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection, itll save you money!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful for when i have issues. Thanks for the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great with their service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be fast to recommend this to anyone, especially when it’s for 2 years or more. Mainly for people doing a lot of moving or people prone to spilling things or people that have playful pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so friendly and nice. I cant believe how fast they were able to get more order after purchasing online for pickup!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy travel keyboard and mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to travel with laptop. Works great and easy to pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy is great, love the services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had a good experience with Best Buy and geek squad. I will say this headset in particular has some issues with the cord. It’s detachable which is fine but I have replaced it two times because the audio goes out in one ear. The new cord fixes it , but I may return it if it happens again. I appreciate being able to pay for additional coverage for situations like these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Global Communications burdens equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since 2019 our world is upside down and we now do a lot of things on line. No surprise that my keyboard was the first thing that crapped out. Thank god I had the 2 year warranty. Replaced with no problem and repurchased the warranty. Guys, we are in a new age of global communications via the internet. Get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my STEREO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they installed my stereo and never had one issue. everything was done the right way the first time and made sure that i was updated during the whole process of the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a need for it recently but geek squad is always nice and able to give an assessment repair or replacement!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and doesn’t have to jump through hoops to set up the storage drive. Simple yes or no answers, and it was ready to add games onto the drive.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    An excellent idea

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to just take your device back and get a replacement after months or a year of wear and tear and errors is well worth the cost. You're buying peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is always a good idea to have protection on your product in case you need to replace your product. Thank you and keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I can return my item if it’s damaged and it’s worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I can return my item if it’s damaged and it’s worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device arrived on time in full working condition, had no issues with it for almost a year until connection became loose do to constant use and movement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan!! Love this protection gives me piece of mind !! Always a must have!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Web Root!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the people that work at Geek Squad, they are so awesome. The Web Root that I purchased protects my computer daily, the price is reasonable. I am so thankful they can help me with the right answers that I need, without hesitation or charge to me when I call for help, thank you, Geek Squad, great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not have to use it for my XBox product but if I do glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to everyone and all folks who want some nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought. Great comfort very nice products.

    I would recommend this to a friend