Customer Ratings & Reviews

Amazing service very quick and reliable definitely would use it again

Always get geek squad protection. It’s a must for all electronics.

So far since I bought it, about 2 months now. It has held up pretty well, it's seen it's fair share of cat and dog attacks. And it's still keeps on working.

Best Buy's Geek Squad Replacement Plan is really great! I've purchased it on so many items over the years and whenever there is an issue, it's usually a quick replacement of the same item (if available), if not, then it's an automatic store credit or gift card for the purchase price of the defective item.

Fantastic and well worth the investment. GS Protection has saved me more times than I can count on small items to large purchases.

Helped me out when I did not have an appointment. They did not have the same laptop that broke on me, but they replaced it with a better one and just paid the difference.

I have Geek Squad Protection on everything I purchase at Best Buy. Worth every penny to have piece of mind if any issues whatsoever with any product!

Its nice to have a safety plan for my items via Geek Squad

I have felt very protected with this service! I had to take in my laptop a few times but felt like, because of their policy on device replacements, I didn't quite feel I got the service I needed until my third time. However, they always followed through on what they said they would do! So I am very happy with this protection.

I legit do NOT buy products WITHOUT Geek Squad's replacement plan. This thing gives me absolute peace of mind on any product I decide to pick up knowing that I can walk up to the store nearby and get things handled if something goes wrong. Highly recommend; worth the cost!

My daughter loves it and it is a good addition for her gaming. My daughter loves the different colors it displays on the keyboard.

Excellent service. Swift and understanding. I was in the store for less then 10 minutes. I will always get best buy insurance. Hasn’t let me down.

What can I say. It's a Kuerig. Works as it should and has for a long time. The LCD screen did get a vertical line through it in just a few months, but really hasn't affected the use. Good product that I can recommend. You can set an auto on/off times and temperature. Bought a pot for use of Pods that it supports, but this never really caught on and the pot (yes made for this model) never got properly recognized by the pot. Still use it anyway. Can blame the make for what could be a pot problem, mabye? However, that and the screen issue loses a star. Overall very happy with this.

Amazing sound. Great Quality. My son and i love them

I am so happy I got the 2-Year Accidental Geek Squad Replacement. I have needed a repair on a headset I recently purchased and was so glad I had bought this product.

Good simple keyboard. Good pricing. Not noisy keys so that's a plus.

After a few months of use, I can say it's one of the best.

Was told that I could snap my keyboard in half *on accident* and no questions asked have it replaced. Haven’t had any issues returning damaged products at all and always been taken care of.

Reliable for my PS5, still works great to this day

I've had some problems with keyboards in the past, so I made sure to purchase this Plan. It's a good thing I did because I had to replace my keyboard in less than a year. It was hassle free and no questions asked once the tech hooked the keyboard up to his computer and couldn't get it to work.