Customer Ratings & Reviews

Bought to go with gaming headphones. Hope I don’t have to use it but I love that I have it. I have used it in the pasted with other purchases. If they can’t replace it with the same thing they upgrade to the next model. Definitely worth it!

The Geek Squad is a helpful part of Best Buy service. They are knowledgeable and friendly.

Very nice wireless keyboard and mouse. It has very fast response time and smooth whiling using with my laptop.

It's alright. It hasn't goving my kid any problems yet.

As a photographer, I use this product on a daily basis to store all of my RAW/JPEG format files. It's fast. Reliable. Never had an issue with it yet. Works for all of my storage needs. As long as you take care of it and don't bump, or drop it AND make sure you eject the device properly every time before unplugging.. you shouldn't have any issues with it!

I always buy Geek Squad support when it is available depending on the item. It has come in handy a few times in getting a free replacement for and item that became defective.

Can’t get enough of quality keyboards. Despite having one on the laptop, the separate keyboard lets me keep my hands out of view so I can focus on the screen

Good idea to purchase to provide additional insurance on your electronics just in case something goes wrong & needs to be replaced!!

Best buy warranties are worth every penny. The exchange/replacement process is so painless and easy. Walk in with defective item, out a few minutes later with a new one. Doesnt get much easier

Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

Honestly a great buy to have. If your product breaks, you can take it back in and they'll replace it with the same thing of give you store credit if they don't have it in stock. I always buy it when it's available.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

I haven't used the warranty for my computer mouse but its great to know that I'm covered. I have used the warranty for other items and I would say its a great value for the peace of mind and service they offer.

Who doesn't love knowing there product is protected! No brainer to add this protection when it covers accidental damages that may happen. Well worth it and Geek Squad has always done a great job taking care of us.

My son tries out a lot of different keyboards for his gaming computer and found this one to be a really good product

Really great service with Geek Squad, No problems so far. Highly recommend.

Keyboard was a good keyboard was used alot so keyboard keys started to stick. Overall this product is good and highly recommended.

I always purchase Best Buy's Geek Squad Protection Plan on most of my high ticket/price items because their warranty is a no hassle warranty. I've never had any issue(s) claiming my warranty on a given defective product covered by the warranty.

I love Geek Squad and you should too. If you buy something it can break and that is where Best Buys protection plan comes in, for a small amount compared to the total cost you can be sure you have piece of mind on your new product for years to come.